Hotel•51-250 employees
Hiring with us since October, 2018
We are the group of So Hotels and Serviced Apartments operating in Central London and Eastbourne. We have our branches in Archway, Hammersmith, Battersea, Kings Cross and Paddington.
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We are looking for a suitable Administrative Assistant to join our team. You will be responsible for supporting the team with administrative tasks. Responsibilities will include: • Liaising with Director • Specific tasks required by the Director such as diary management (organizing reservations, scheduling meetings, etc), answering the phone & emails, drafting correspondence, organizing the office. The ideal candidate: • Enthusiastic, proactive, punctual with excellent organizational skills • Ability to work in both a team environment and independently • Highly personable and friendly with great communication skills. • Must have knowledge in Excel, Word. • Good verbal and written English. Starting salary: to be discussed on day of interview Hours: Full-Time Schedule: Monday-Friday 09:00-17:30
We are a friendly and professional team looking for a Receptionist that is eager to learn and have fun while working! Riviera is the new South of France restaurant part of Emerald Hospitality Group. The venue has breath taking London views and the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. Lastly, the role comes with a compensation package described below: -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Born in 1985, our 61-bedroom California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar and terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have a to-do attitude and will be a hospitality professional, passionate about customer service and guest journeys. The role reports directly to the Front of House Manager and requires someone with superb organization and communication skills. The Hotel Receptionist will: - ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level. - have great attention to detail. - have great communication skills. - have an excellent command of English, both verbal and written. - be extremely knowledgeable regarding the company's services, standards & products. - flexible on working hours and duties. - have a great eye for details and will maintain guests’ records up to date at all times. - provide exceptional customer service and unforgettable experiences. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Regency Foods, a wholesale distributor based in NW2, looking for an office assistant administrator, you will be responsible for the smooth and efficient running of our office operations. You will oversee a variety of administrative tasks, ensuring that they are completed in a timely and accurate manner. You will be the main point of contact for all office-related queries, liaising with other departments to ensure that their needs are met. Key Responsibilities: Manage office supplies, including ordering and restocking as needed. Answer and direct incoming phone calls and emails, responding to general inquiries or forwarding them to the appropriate department or individual. Coordinate and schedule appointments, meetings, and events, ensuring that they run smoothly. Maintain office facilities and equipment, ensuring that they are kept in good working order. Liaise with other departments to ensure that their administrative needs are met. Qualifications: High school diploma or equivalent required; associate's or bachelor's degree in business administration or a related field preferred. Proven experience in office administration or similar roles. Excellent communication and interpersonal skills, with the ability to communicate effectively with people at all levels of the organization. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Ability to work independently and as part of a team. Professional demeanor and appearance. Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Are you a night owl with a passion for customer service and a knack for flexibility? We're seeking a dedicated Night Concierge to join our team in Central London. As a vital member of our team, you'll be responsible for ensuring the safety and satisfaction of our client during the nighttime hours. Responsibilities: Provide exceptional customer service to residents and guests Monitor and maintain the security of the premises. Handle inquiries and requests promptly and courteously. Perform regular patrols of the property. Assist with resident needs, including package delivery and maintenance issues. Drive client's vehicles as needed for various tasks. Requirements: Full and clean driving license. Excellent communication and interpersonal skills. Ability to work independently and under minimal supervision. Strong problem-solving abilities. Flexibility to work 12-hour night shifts, 3 nights a week. Benefits: Competitive hourly rate of £15 per hour. Central London location with easy access to transportation. If you're ready to embark on a rewarding career where you can make a difference, apply now to join our team as a Night Concierge. We look forward to hearing from you!
We are seeking a confident Night Receptionist to become part of our Front Office Team at Citadines Barbican London. Our properties operate 24/7. Night shifts are 11pm to 7.30am. As our Night Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Manage night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Communication, Time Management, Customer Focus, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Problemm Solving, Team Work The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms.