Vonder Hotel Kensington

One of London's busiest pubs, The Parcel Yard serves high numbers of commuters in the bustling environment of King's Cross Station. Open early, service here runs from breakfast right through until dinner. What can we offer you? 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. This increases the longer you work for us, up to 40% A fair share of tips, paid on top of your hourly pay Discounted hotel stays Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more! Healthcare Cash Plan – after 1 year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments - plus many more. Full induction and training Opportunity to grow in your role The option to receive up to 35% of your earnings as you earn them. This means you won’t need to wait until payday for your money. Are you a team player? Join us as Front of House Team Member and work alongside a friendly team that always has each other’s backs. Being sociable, friendly, and not afraid to show your individuality is key when greeting, serving, and looking after customers to make sure they go home happy and raring to return. Ask anyone- it’s the people that make Fuller’s. Don’t worry if you don’t have experience; bar work here isn’t just about knowledge or qualifications. It’s about heart, character, and personality. All we ask is that you be an excellent team player, friendly and engaging with a positive attitude. You will be delivering all the things that are important to Fuller’s - outstanding cask-conditioned ales, delicious fresh food, great wines, and engaging service. We take great pride in the premium quality of our products and services, so equally important is that you have pride in your work.

Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.