Birmingham
Flexible working: this full-time role is based on site at our Manchester office. Opportunities to work from home will be very limited in this role, with a maximum potential of up to 20% of time working from home, but this cannot be guaranteed and will be determined by business requirements. We are happy to consider part time & compressed hours working requests. \n About us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The role As a Senior HR Caseworker at GCHQ, you’ll be at the heart of an exciting new advisory service. You’ll use your expertise to shape how we tackle people challenges across the organisation. This is a unique role, full of variety. On the advisory side, you'll run our HR Casework Advisory, offering timely, practical solutions to colleague casework related queries by phone and email. As a calm and knowledgeable voice, you’ll help managers navigate all kinds of situations, from early performance reviews and absence monitoring to misconduct issues. In every conversation, you’ll focus on finding fair outcomes before issues escalate, making sure your advice is always current, compliant and aligned with policy and best practice. You’ll also help shape the future of our service. Through regular horizon scanning, you’ll keep the team informed of new or changing legislation, case law and emerging employment trends. And, you’ll make sure all casework and guidance are clearly documented, maintaining accurate, auditable records. Whether you’re reviewing sanctions and assessments or checking in with line managers to oversee improvements, you’ll spot opportunities to strengthen our approach even further. On the investigatory side, you'll lead case investigations and dispute resolutions, work with our Employment Legal Advisors to support employment tribunal \n preparations, and keep accurate, up-to-date records. You’ll mentor junior caseworkers, sharing your experience to build their confidence and help them develop the skills to manage their own cases. Whether you’re advising or investigating, you’ll make sure everything we do meets policy, legal, and compliance standards. About you You’ll hold a Level 5 CIPD qualification and bring proven experience in HR advisory and case management with a strong knowledge of employee relations, employment law and HR best practice. Integrity, discretion, and professionalism will come naturally to you, and colleagues will know they can rely on you for clear, practical guidance in any situation. You’ll be organised and confident managing competing priorities, and your communication skills, both written and verbal, will allow you to provide advice that is thoughtful, clear and supportive. Flexibility is key in this role; as a brand-new advisory service, you’ll be comfortable adapting to change and if required, moving between advisory and investigatory work as the service grows. You’ll also have some line management responsibilities. While prior experience isn’t required, you’ll be supported and trained to lead your team confidently. The size and scale of GCHQ means you’ll have the resources, guidance, and networks you need to thrive in your role. Training and development From the day you join us, you’ll be supported. You’ll be paired with a buddy to help you settle in, and your team will be there to offer ongoing guidance throughout. You’ll also have access to a wide range of internal communities, support networks, and mentors to help you navigate your journey. In line with our commitment to nurturing talent and developing future leaders, we’ll support you in developing and progressing in your career. \n Rewards and benefits You’ll receive a starting salary of £50,838 (plus a concessionary payment of £2,658), plus other benefits including: • opportunities to be recognised through our employee performance scheme, • a dedicated development budget, • an interest-free season ticket loan, • a cycle to work scheme, • paid parental and adoption leave
Mr M.Active 4 days ago
