The Muse HR

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

RECEPTIONIST Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

Join the team at Native Kings Wardrobe! As a team member you will be expected to give great customer service, and be knowledgeable of a Hotel day to day operation. • Experience in both Hotels and Restaurants will be highly valued., • Good command of the English language., • Excellent presentation., • Great personality and customer service.

Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork, • Provide a warm, professional welcome to all guests, • Handle phone, email, and in-person inquiries, • Work closely with the floor and management teams to ensure smooth service, • Maintain a tidy, organized reception area, • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ MUST HAVE PREVIOUS EXPERIENCE in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!

Customer care and administration role in a dynamic and stylish media-tech focused coworking and managed space with meeting facilities, based in the West End, London.

Experienced restaurant receptionist needed for our fine dinning Italian restaurant in Mayfair. Must have experience in similar establishments and good command of English. Be naturally warm, engaging and professional in your approach to service and people. Handle telephone reservations, emails and manage service flow. Good rate of pay and good working conditions. Great opportunity to grow within a respectable company. The position is part time, up to 20hr/wk including weekend. Must have UK status 'right to work'.

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care