£25000–£29000 anual
Jornada completa
Manchester
Quiz Master’s (Games Host) mission is to create an extraordinary experience for our customers by offering a warm, fun, and energetic welcome, while actively contributing to additional sales. The Quiz Master works under the supervision of the Center Manager. Responsibilities: • Welcome players with enthusiasm and energy., • Contribute to revenue growth by systematically offering additional sales., • Handle phone calls with the aim of improving the customer experience and increasing sales., • Ensure the center is well maintained on a daily basis by complying with group standards and ensure the proper function of the rooms (maintenance, cleaning)., • Manage inventory and supplies., • Brief players to immerse them in the Quiz Room universe., • Monitor the smooth running of games remotely., • Debrief the game with players and review their scores., • Support the Center Manager with B2B requests when needed., • Obtain 5-star reviews on Tripadvisor and Google and respond to customer reviews. Required Skills: • Passion for the games., • Strong business and sales acumen., • Driven by customer satisfaction., • Ability to host and energize a group., • Bartending, • Cheerful, sociable, and smiling personality., • Reliable, punctual, and trustworthy., • Strong team spirit., • Ability to work fully independently. Job Details: Working days: 5 days per week, mainly evenings and weekends. Working hours: Between 9:00 a.m. and 12:00 a.m. Status: Full-time (40 hours per week). Interactions: Customers, center team, prospects, and office teams (marketing, tech, support, etc.). Work mode: On-site only, no remote work. Job Types: Full-time, Permanent
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