David Lloyd Leisure

Skewd at The Grove is seeking dedicated and experienced waiting staff to join our team and help deliver exceptional service to our guests. As a member of our waiting staff, you will play a crucial role in ensuring our guests have a memorable dining experience. You will be responsible for providing top-notch customer service, taking orders accurately, serving food and beverages, and maintaining a clean and organized dining area. Responsibilities: - Greet and seat guests in a friendly and professional manner. - Take and deliver food and beverage orders promptly and accurately. - Provide menu recommendations and answer any questions guests may have. - Ensure tables are clean, properly set, and well-maintained throughout service. - Handle guest inquiries and complaints with grace and efficiency. - Collaborate with kitchen and bar staff to ensure seamless service. - Uphold Skewd’s standards of excellence and hospitality. Requirements: - Minimum of 2 years experience as a waiter/waitress in a high-end restaurant or similar setting. - Exceptional customer service and communication skills. - Ability to work in a fast-paced environment and remain calm under pressure. - Strong attention to detail and a commitment to maintaining a high standard of cleanliness. - Flexibility to work evenings, weekends, and holidays as needed. - A positive attitude and a passion for the hospitality industry. Benefits: - Competitive hourly wage. - Opportunity to work in a prestigious location with a renowned dining brand. - Professional development and training opportunities. - A supportive and dynamic work environment.

Job Summary: As a Waiter/Waitress, you will be the face of our café, ensuring that every customer feels valued and enjoys their visit. Your role involves taking orders, serving food and beverages, maintaining a clean and inviting environment, and assisting with dishwashing duties to support kitchen operations. Key Responsibilities: Greet and seat customers promptly and courteously. Present menus and provide detailed information on menu items, including daily specials. Take accurate food and beverage orders and relay them to the kitchen staff. Serve orders efficiently, ensuring customer satisfaction throughout their visit. Handle customer inquiries and resolve any issues promptly and professionally. Process payments accurately using the café’s POS system. Maintain cleanliness and organization of dining areas, including resetting tables for new guests. Collect used dishes, glassware, and utensils from dining areas. Load and unload dishwashing machines; wash specific items by hand as needed. Store clean dishes, glasses, and equipment appropriately. Assist in maintaining cleanliness and sanitation standards in the kitchen and dining areas. Collaborate with team members to ensure smooth café operations. Adhere to all health and safety regulations and café policies. Requirements: Previous experience in a similar role is preferred but not essential; training will be provided. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Friendly and positive attitude with a commitment to customer satisfaction. Flexibility to work various shifts, including weekends and holidays. Basic math skills for handling transactions. Knowledge of food safety and hygiene practices is a plus. Physical stamina to stand for extended periods and lift heavy items as needed.