Chapter Living

Customer service for a busy dry cleaning shop role will include taking customers details checking garments and tagging, sorting and packing customers clothes

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: - Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish. - Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy. - Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy. - Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift. - Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary. - Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders. - Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: - Competitive salary of £12.5 - £13.5 - Earliest shift start at 10:00 and latest finish at 22:00 - How many hours do you need? We work around you! - Flexible working hours - Uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free meals while you’re on shift! - Opportunity to grow within the company – we’re opening new sites soon! Requirements: - Previous experience in a customer-facing role (preferred) - Great communication and interpersonal skills - Attention to detail, especially when packing orders - Comfortable working with tills and handling transactions - Positive and proactive attitude - Able to stay calm under pressure and multitask efficiently - Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼

Gaucho is looking for an enthusiastic and experienced Receptionist to join our team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a Gaucho ambassador. Benefits and Training for Gaucho Receptionist 50% off Food at all Gaucho, Referral and Length of Service Bonuses  Incentive and reward schemes Cycle to work schemes  RARE Benefits   Industry Apprenticeship Program Opportunities  Career Development and Training Programs Training provided by the Rare L.A.B Breakfast and Dinner when working  28 paid annual holidays Key Responsibilities for Gaucho Receptionist     Work with the reception team to offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit.  Ensure all Gaucho reservations are processed professionally and accurately.    Support and assist the management team to maximise sales revenues through cover driving and business optimisation   Be the face of Gaucho and demonstrate service excellence through heightened hospitality Requirements for Gaucho Receptionist Be a team player  Work well within a fast-paced environment Demonstrate a positive approach to own role and teamwork  Be approachable and well mannered   Be professional and respectful at all times   Have fun

We are looking for a friendly and positive individual to help us build a community spirit and a homely environment at a student accommodation we have just opened in Kensington. It’s a very responsible role as around 100 students will be living on site as well as an arts and creative studio with an additional 50 people on the premises each day. This position combines customer service, facilities management, and safety responsibilities to ensure that students living in our accommodations have a comfortable, enjoyable, and safe living environment. As concierge, supported by our property managers, cleaning and on site security team you will act as the first point of contact for residents, providing excellent customer service and managing daily operational tasks. . Key Responsibilities: Student Accommodation Concierge: - Customer Service : Greet and assist students and visitors, providing information about accommodation facilities, amenities, and local area. - Resident Support : Address students' enquiries, assist with reporting and resolving maintenance requests promptly to ensure resident satisfaction. - Facility Management : Oversee the cleanliness, maintenance, and functionality of communal areas, reporting issues to the cleaning and/or maintenance teams. - Access Control : Monitor and manage access to the building, ensuring that only authorized individuals enter and exit the premises. Dealing with any queries from resident students regarding issues with fobs/keys. - Administrative Tasks : Handle check-ins, check-outs, room assignments, and other administrative duties, assisting the accommodation management team. Post Room management : Overseeing postal deliveries to and distribution/collection of post/parcels from the mail room. Fire Marshall: - Fire Safety Compliance : Ensure that all fire safety regulations and guidelines are followed within the accommodation building. - Fire Drills and Training : Lead regular fire drills and provide fire safety training to all residents and staff, ensuring familiarity with evacuation procedures. - Emergency Response : Act as the primary point of contact during fire-related emergencies, coordinating evacuation procedures, assisting residents in need, and notifying emergency services. - Inspection and Maintenance : Conduct regular inspections of fire exit routes and doors, extinguishers, carry out weekly fire alarm tests. Report any issues to maintenance. - Documentation and Reporting : Maintain fire safety logs, drill records, incident reports, ensuring compliance with local fire safety regulations. Qualifications required: - Experience : Prior experience in customer service, security, hospitality, or student accommodation is preferred. - Certifications : Fire Marshall certification (or willingness to obtain one) and first-aid training are desirable. - Skills : - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to handle any emergency situations calmly and effectively. - Proficiency in using MS office software Personal Attributes: - A proactive, approachable, and problem-solving attitude. - Ability to work independently and as part of a team. - A commitment to ensuring the safety and well-being of students and staff. Working Conditions: - The role is a live-in position which will require being “on call” during evenings and weekends to ensure 24/7 accommodation support and emergency readiness. - Physical activity is required including walking the building for inspections and assisting during evacuations. Supported by the Management team, on call maintenance and 24/7 security team based on campus this position is will provide an integral part of the student living experience to ensure the safety and comfort of all residents. Renumeration: £12-£14 per hour according to experience. The salary includes use of a self contained flat with all bills included + monthly amount depending on experience and number of hours worked. Hours available: Mon-Fri 0830-1400hrs based in the office on site, then on call from 1400hrs Weekends: 1000hrs – 1300hrs, then on call The position is available from 25th June 2025

We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a vital role in ensuring the smooth operation of our shop, particularly in the serving and customer relations .This position involves assisting with food preparation, maintaining food safety standards, and providing excellent customer service through upselling techniques. If you have a passion for culinary arts and enjoy working in a fast-paced environment, we would love to hear from you. Duties Assist in food preparation tasks, ensuring all items are prepared according to safety and quality standards. Maintain cleanliness and organisation within the kitchen and shop areas. Engage with customers, offering assistance and upselling products to enhance their shopping experience. Handle transactions accurately, utilising basic maths skills for cash handling and till operations. Ensure compliance with food safety regulations at all times. Manage time effectively to complete tasks efficiently during busy periods. Collaborate with team members to ensure a positive work environment and seamless service delivery. Requirements Previous experience in a restaurant or food preparation environment is preferred but not essential. Strong understanding of food safety practices is highly desirable. Basic maths skills for handling transactions and managing stock levels. Excellent time management skills to prioritise tasks effectively in a busy setting. Ability to work well as part of a team and contribute positively to the shop's atmosphere. If you are ready to take on this exciting opportunity as a Shop Assistant, we encourage you to apply and join our vibrant team! Job Type: Full-time Pay: £25000 to £28,599 Additional pay: Loyalty bonus Performance bonus Benefits: Discounted or free food Schedule: Night shift Work Location: In person

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!

We are dedicated to providing responsive, knowledgeable, and solution-oriented support that enhances the overall customer experience. Our representatives serve as the front line of communication, assisting clients with inquiries, resolving concerns efficiently, and offering product information to support purchasing decisions.

Book clients in. Confirm appointments. Deal with client complaints . Take bookings deposit no vails only via text