Camden Tea Bar

Retail Sales Assistant & Tea Bar Specialist Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea shop and tea bar in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. We specialise in loose-leaf teas from around the world, and we also serve freshly prepared teas, matcha, and coffees to takeaway customers. Our reputation is built on both the quality of our drinks and the exceptional customer experience provided by our team. We are looking for reliable, professional individuals to join our team in a role combining specialist retail and barista-style drink preparation. This is a customer-focused role suited to someone who takes pride in their work and is looking for a stable, long-term position with opportunities to grow. The Role: You will be responsible for both preparing drinks and helping customers discover and purchase teas and accessories. Your responsibilities will include: Drink preparation (barista-style service): • Preparing loose-leaf teas, matcha, and tea-based drinks to a consistently high standard, • Preparing coffees and other hot drinks, • Working efficiently during busy periods while maintaining quality, • Greeting every customer warmly and professionally, • Helping customers choose teas based on their tastes and preferences, • Building strong knowledge of our teas and products through training, • Providing a welcoming, engaging, and informative experience, • Handling sales transactions accurately Shop standards and responsibility: • Maintaining excellent cleanliness and presentation, • Restocking products and maintaining displays, • Taking pride in the appearance and smooth running of the shop What We’re Looking For: We are looking for people who genuinely care about customer experience and quality. The ideal candidate will be: • Friendly, confident, and professional with customers, • Reliable, punctual, and responsible, • Calm and efficient in a busy environment, • Interested in developing specialist tea and drink knowledge, • Looking for a long-term role with stability and progression Experience preferred: • Barista experience OR hospitality experience, • Retail experience OR strong customer-facing experience Training and Development: You will receive structured training to develop: • Specialist tea knowledge, • Drink preparation skills, • Customer service and communication skills, • Professional retail standards Our team are trained to provide both excellent drinks and expert customer guidance. Growth & Progression Opportunities: Camden Tea Bar is an expanding independent business, and we are committed to promoting from within. There will be opportunities to progress into roles such as: • Senior Tea Bar Specialist, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for people who want to grow with the business long term. Who This Role Is Ideal For: This role is ideal for someone who has worked as a: • Barista, • Café assistant, • Hospitality professional

Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea specialist located in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. Our reputation has been built over many years by a team of professional, knowledgeable, and genuinely customer-focused staff. Customers regularly return not just for our teas, but for the quality of service, conversation, and expertise they receive. We are now strengthening our team and are looking for reliable, professional individuals who are seeking a stable, long-term role within a respected independent business, with opportunities to grow as the business expands. This role is suited to someone who takes pride in their work, values customer relationships, and wants to develop specialist product knowledge. The Role: This is a customer-focused specialist retail role. Your primary responsibility is to create a welcoming, professional, and engaging experience for every customer. You will: • Welcome customers warmly and professionally, • Build genuine rapport and guide customers to suitable teas, • Develop strong knowledge of our teas and products through structured training, • Prepare and serve teas to a consistently high standard, • Maintain excellent shop presentation and organisation, • Handle sales, stock, and daily shop responsibilities with care and accuracy Who This Role Is Best Suited For: We are looking for individuals who are seeking a long-term, stable position, not a temporary or short-term role. The ideal candidate will be: • Professional, reliable, and consistent, • Naturally friendly and confident with customers, • Calm, mature, and responsible, • Genuinely interested in developing product knowledge and expertise, • Someone who takes pride in doing their job well, • Specialty retail, • Hospitality, • Independent shops, • Cafés or coffee shops, • Customer-focused environments Minimum 2 years of customer-facing experience preferred. Tea knowledge is not required initially. Full training will be provided. Training and Development: We provide structured, ongoing training to help you develop specialist tea knowledge and confidence in guiding customers. Our team are trusted advisors to customers, not just sales assistants. You will develop valuable skills in: • Customer engagement and communication, • Specialist product knowledge, • Professional retail standards, • Responsibility and ownership within the business Growth & Long-Term Opportunities: We are an expanding independent business and are committed to promoting from within. As the business grows, there will be opportunities to progress into roles such as: • Senior Tearista, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for individuals who want to be part of that journey. Our Expectations: Our reputation is built on consistency, professionalism, and care. Every team member is expected to: • Take pride in their work, • Maintain high standards of professionalism, • Contribute positively to the team environment Why Work at Camden Tea Bar: • Join a highly respected, established independent business, • Stable, long-term role with progression opportunities, • Structured training and specialist knowledge development, • Supportive and professional working environment, • Be part of a business with an exceptional reputation