Sir John Balcombe

THE ROLE This is a hands-on operations role for someone who does not need to be told what needs doing — they have already done it. You will be the backbone of the floor: making sure service runs tightly, guests feel genuinely welcomed, and every inch of the venue is something we are proud of. On the nights Nico (GM/Owner) is not there, you are the one holding it together — including leading the kitchen pass when needed. You will work directly with Nico on the stuff that makes a business actually function: compliance, ordering, rotas, paperwork. The unglamorous bits. The bits that matter. If you want to manage from a distance, this is not your role. If you want to actually run a venue, it probably is. WHAT YOU WILL ACTUALLY DO Hosting & the guest experience – Set the tone from the moment someone walks in — because the first 30 seconds is everything – Hold the room together during busy service, managing covers, pacing and the energy of the floor – Handle complaints the right way: calm, quick, with genuine care — and escalate when it actually warrants it – Manage reservations and walk-ins with SevenRooms and whoever comes through the door Service & operations – Open and close to standard, every time – Keep the team briefed, in position, and performing to what Kuhaku is — not just what any bar is – Step in where needed during service, bar or floor, without being asked – Lead the kitchen pass in Nico's absence — keeping communication tight between kitchen and floor and making sure every dish lands right Venue standards & cleanliness – Maintain a high cleanliness standard across front of house, bar, toilets and back of house at all times – Run daily checks, own the standards, and hold the team to them — without being a jobsworth about it – Flag maintenance issues early and coordinate fixes before they become a problem Consumables & ordering – Manage and order all consumables — cleaning supplies, packaging, sundries, small kit — so we never run out of anything embarrassing – Keep storage organised, maintain par levels, and track spend – Flag any discrepancies or odd costs to Nico without being chased Compliance & paperwork – Hold a valid personal licence — or be actively working towards one (essential within six months) – Ensure we operate within our premises licence at all times: challenge policies, age verification, hours – Maintain food safety records, temperature logs, cleaning schedules and COSHH documentation – Support DPS compliance and handle any council or local authority communications with appropriate seriousness – Assist with rota collation, payroll admin and basic HR paperwork as needed WHO WE ARE LOOKING FOR You do not have to love Japanese culture or cocktails (although it helps). You do have to love running a room well. Experience – At least one year in a supervisory or management role in hospitality — floor, not desk – Comfortable hosting, directing a team, and dealing with difficult moments without losing your cool – Experience with compliance, licensing and the paperwork that comes with running a licensed venue The person – Organised. You do not let things slip through the cracks and you do not need reminding twice – A natural host — you genuinely enjoy people, and it shows – Calm under pressure. Saturday at 9pm should make you sharper, not slower – Proactive. If something needs doing, you do it. If something is wrong, you say so – Honest and reliable. Small team, high trust. That is the deal. – Comfortable with admin and paperwork — it is not glamorous, but neither is a compliance fail Useful but not required – Personal Licence holder – Experience with SevenRooms, TheFork/EatClub or Square POS – Any genuine interest in Japanese food and drink culture – Food Safety Level 2 or above WHAT WE OFFER A real leadership role in a venue with a real identity. You will have a direct relationship with the owner, genuine input into how the venue runs, and room to grow as the business does. – £30,000+ per annum, dependent on experience – Plus tronc – Direct access to Nico — decisions get made, not deferred – A team with more personality than most bars in London have combined – A venue with an identity worth protecting — and a community growing around it – Room to develop as we do

Blinds is a wine bar, bottle shop, and event space set in a beautifully repurposed former blinds workshop. Blending industrial design with warm, intimate touches, we’ve created a distinctive atmosphere designed to make every visit special — whether for dates, casual catch-ups, or celebrations. After nearly a year of successful operation, we are now looking for a General Manager to take full ownership of day-to-day operations and help drive the next phase of our growth. This is a key leadership role for someone who is fully hands-on, thrives on the floor, and leads by example. Key Responsibilities: • Take full responsibility for daily operations, ensuring smooth and efficient service at all times, • Lead, train, and develop a small team with high standards and attention to detail, • Be present on the floor, running shifts and maintaining a strong connection with both team and guests, • Continuously refine service standards and guest experience We are looking for a hands-on leader, not a back-office manager, someone who is as comfortable running a busy shift as they are organizing operations behind the scenes with a strong attention to detail and a natural sense of ownership. • What We Offer:, • A central role in an established and growing concept, • Competitive Salary + Generous Bonus based on company performance, • Real opportunity to shape operations and influence the future of the business, • Staff discounts on food and drinks + Lots of tastings, • Team events and a positive, collaborative environment, • Ongoing learning opportunities in wine, food, cocktails, and service

We are seeking a capable Supervisor to manage the bar and floor operations in our small cafe. The ideal candidate will have strong coffee-making skills, including barista training, excellent customer service abilities, and a good understanding of food service. This role involves day-time shifts and requires someone who can confidently run service independently.

We’re on the hunt for an Experienced Full Time Front of House Team Leader to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

At Dome we are proud to be pushing out some of the best street food in London on the Southbank, and at major London and UK Wide Music Festivals. We are: Truffle Burger, Frank's Hot Dogs, Lucky's Hot Chicken, Meraki Greek Wraps, Okko Katsu, Papa Tacco's, and much more. We also work with some much loved street food brands from around the world, who we host at our guest residency series on the Southbank. We have many other projects and events around London alongside our two cult favourite Truffle Burger restaurants in Soho and Marylebone. We're looking for Supervisors to join us at UK Wide Festivals and our Southbank project. Join one of 6 brands or help us host international guest brands. Our Supervisors support the Unit Manager with the day to day running of the unit, making sure menu items look great and taste great, our team are happy and safe and deliver great customer service. Our menus are small, simple and super indulgent. You: • You're charismatic, kind and want to have a seriously busy and fun Summer full of new experiences, • You're looking for growth and development and a career in street food operations, festivals or events, • You have experience in quick-service or food retail, restaurants, food markets and festivals, • You get stuck in and are willing to help anyone on your team, • Our queues get seriously long- you can stay cool when things get going, • You love good food, good music and Summery festival vibes, • You want to give customers the best and keep standards high in a casual environment, • Looking for full-time or flexible hours The season will run from mid-April to mid-September, with ideally full-time availability. Availability to work Thursday, Friday, Saturday and Sunday's fairly consistently throughout the Summer is a must! We will keep going through the Autumn and Winter Seasons, with plenty of permanent availability for those who smash the Summer! More good stuff! • Access to incredible festivals and events with opportunities to see some headliners whilst not on shift!, • Fun, friendly, casual and seriously experienced team, • Rota's given way in advance for you to plan your time off throughout the season's, • Really good quality and style uniform provided, • Generous paid breaks, • Free food and drink on shift, • Award Winning Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following to become DOME; a diverse portfolio and offering. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

This a fabulous opportunity to join us as an Assistant Manager. Supporting the General Manager, you will be responsible for: - The day to day running of the restaurant and managing the floor. - Working with the management team to ensure operations run smoothly and all revenue opportunities are maximised. - Running the restaurant in absence of the General Manager. - Proactively work to grow the business. - Welcoming our local, regular and new guests in a warm friendly & engaging manner. - Sharing our love of Spanish tapas & drinks with both the team and our customers. - Inspiring, leading and motivating our team, keeping us engaged and energised at all times. - Providing ongoing, interesting and innovative training to our new and existing staff. - Ensuring our high standards of delivering fresh, flavoursome & beautifully presented tapas and engaging & friendly service are exceeded all of the time. A little about you: - Previous experience as an Assistant Manager in a high end, casual dining environment. - Demonstrate a genuine love of Spanish cuisine & culture, and be curious about food. - Experience in managing a fast paced, high volume site, with strong leading team

Looking for a Supervisor for our Fine Dining Restaurant Santo Mare in the heart of Marylebone Supervisor will be responsible for managing the workflow of the team by assigning tasks, supporting staff, monitoring results and reporting to senior management. You will contribute to the efficiency of the restaurant by reviewing and improving processes and setting targets for the team. Full time position, start immediately Salary will be £17 per hour , plus cash tips plus incentives You must have experiences in the same position or similar If you speak Italian is a plus. You need to have right to work in UK .