Mayfair Recruitment services

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

We are looking for an experienced and reliable cleaner to help with part-time cleaning jobs around London. The work may include general cleaning, deep cleaning, carpets, sofas, upholstery, loading/unloading small equipment, and assisting on site. Cleaning experience is required. Experience with hotels, restaurants, offices, cinemas, carpet cleaning or upholstery cleaning is a plus. We are looking for someone punctual, serious, with good attention to detail, good attitude, and comfortable with physical work. Most jobs are in hotels, cinemas, restaurants and premium spaces. Mainly starting from Finsbury Park, London. Part-time / occasional work for now, with possibility of more regular work. Pay depends on experience, availability and job requirements. Please message with: your area in London your availability your cleaning experience whether you have worked in hotels, restaurants, offices or similar places Thank you.

Experienced Housekeeper / Cleaner Wanted – North West & West London We are looking for a reliable, hardworking and detail-oriented housekeeper/cleaner to assist with cleaning and preparing serviced accommodation properties across North West and West London. The ideal candidate must take pride in their work, clean to a very high standard, and have excellent attention to detail. Duties include: • Full property cleans between guest stays, • Changing bed linen and making beds neatly, • Cleaning kitchens, bathrooms, bedrooms and living areas thoroughly, • Vacuuming, mopping and dusting, • Restocking toiletries and household supplies, • Keeping an eye on inventory levels and notifying us when supplies are running low, • Checking properties for damages or maintenance issues, • Taking before and after videos/photos of the property at each attendance, • Ensuring properties are presented to hotel-standard cleanliness Requirements: • Previous housekeeping or serviced accommodation cleaning experience preferred, • Must be reliable, punctual and trustworthy, • High standards and attention to detail are essential, • Ability to work independently and manage time efficiently, • Flexible availability including some weekends preferred, • Ability to accommodate short-notice cleans when required, • Must be comfortable travelling across West & North West London Cleaning materials and supplies will be provided. This role would suit someone who genuinely enjoys cleaning and takes pride in creating spotless, welcoming spaces for guests. Competitive pay offered depending on experience. Long-term work available for the right person. Please message with: • Your experience, • Areas you can travel to, • Your availability, • Contact number We look forward to hearing from you.

Cleaner – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: £27,000 – £28,000 per year (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a curated selection of food in a high-end setting. We are looking for reliable and hardworking individuals to join our team in a vital support role, ensuring the highest standards of cleanliness and hygiene across the café. Role Overview As a Cleaner / Kitchen Porter, you will play a crucial role in maintaining cleanliness, organisation, and hygiene standards across the kitchen, guest areas, toilet and outdoor terrace. Your work will directly contribute to a safe, efficient, and welcoming environment for both guests and team members. Key Responsibilities Kitchen Porter Duties • Wash dishes, utensils, and kitchen equipment efficiently, • Maintain cleanliness of kitchen areas, including floors and surfaces, • Assist with waste disposal and recycling, • Support kitchen team with basic tasks as required, • Ensure compliance with all food safety and hygiene standards Cleaning Duties (Public Areas & Toilets) • Clean and maintain guest restrooms to a high standard, • Ensure all public areas are tidy, clean, and well-presented at all times, • Replenish cleaning supplies and toiletries as needed, • Respond promptly to any cleaning requests during service Terrace Maintenance • Clean and maintain outdoor terrace areas, • Ensure tables, chairs, and floors are clean and presentable, • Assist in setting up and resetting terrace areas, • Monitor cleanliness throughout service, especially during busy periods Requirements Experience • Previous experience in cleaning, kitchen porter, or hospitality support roles preferred, • Experience working in a fast-paced environment is an advantage Skills & Attributes • Strong attention to detail and cleanliness, • Reliable, punctual, and hardworking, • Ability to work efficiently and independently, • Positive attitude and willingness to support the team, • Ability to work under pressure during busy periods Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Good understanding of hygiene and safety standards, • Physically able to carry out manual tasks What We Offer • Competitive salary, • Opportunity to be part of an exciting new opening, • Training and development opportunities, • Staff meals on duty, • Supportive and inclusive working environment Schedule Full-time position with shift-based scheduling based on operational needs.

Job Title: Professional Cleaner Job Description: We are currently seeking a dedicated and detail-oriented professional Cleaner to join our team. You will be responsibe for cleaning 2 Airbnb units in the same building as well as a 3 hour standard clean every Friday at 9am. The ideal candidate will be passionate about delivering high-quality cleaning services and committed to exceeding our clients' expectations. This role is based in Hackney E9. Opportunites to also take part in end of tenancy cleaning if experienced in this area. Responsibilities: 1. Perform cleaning tasks according to established standards and procedures, ensuring that all assigned areas are thoroughly cleaned and sanitised., 2. Carry out a variety of cleaning duties, including but not limited to vacuuming, mopping, dusting, and disinfecting surfaces., 3. Clean and sanitise bathrooms, kitchens, living areas, and other spaces in residential, commercial, and industrial settings., 4. Handle specialised cleaning tasks such as Airbnb turnovers, and domestic cleaning, 5. Maintain cleaning equipment and supplies, ensuring they are kept clean, organised, and in good working condition., 6. Follow safety protocols and use appropriate cleaning agents and equipment to prevent accidents and ensure a safe working environment., 7. Communicate effectively with clients and team members to ensure that cleaning requirements are understood and met. Requirements: • Previous experience in professional cleaning for at least 1 year required., • Strong attention to detail and a meticulous approach to cleaning tasks., • Excellent time management and organisational skills., • Ability to work independently and as part of a team., • Good communication skills and a positive attitude., • The ability to perform cleaning tasks requiring bending, lifting, and standing for extended periods., • Must live in London, UK, • Must be eligible to work in the United Kingdom, • Must be punctual and professional when representing Auristine Group Ltd at all times. Benefits: • Competitive hourly rate based on experience and performance., • Flexible working hours and scheduling options., • Opportunities for training and career development., • Joining a dynamic and supportive team committed to excellence and client satisfaction. How to Apply: If you are passionate about cleaning and dedicated to delivering exceptional service, we want to hear from you! Please submit your CV and a brief cover letter outlining why you would be a great fit for this position We thank all applicants for their interest in joining Auristine Group Ltd. Only those selected for an interview will be contacted. Company Overview: Auristine Group Ltd is a premier cleaning company based in London, specialising in residential, commercial, and industrial cleaning services. We take pride in delivering exceptional cleaning solutions tailored to meet the unique needs of our clients. From Airbnb cleaning and domestic cleaning to post-construction cleans and office cleaning, we offer a comprehensive range of services to ensure that every space shines. Let's connect!

The job in a nutshell As a member of our housekeeping team you will be cleaning rooms and setting them up to meet our brand standards. Travelodge prides itself on clean and fresh rooms and you will play a central role in helping to maintain these high standards so that our guests can enjoy a spotless room What you will be doing Cleaning rooms, making beds and cleaning bathrooms. Following a step by step approach to make sure every room is set up to brand standards Listening and acting on feedback from your manager Sharing great cleaning practices with your colleagues to support each other’s learning Attending daily team huddles and contributing to group discussions Reporting any room damage or breakages to your supervisor at huddle meetings so that rooms can be repaired Keeping public areas clean and tidy Keeping linen rooms clean, tidy and organised Reporting early if cleaning equipment and stock is running low Learning and following procedures for linen, security, keys, lost property and stock Keeping yourself, the team and our customers’ safe – following appropriate health and safety procedures Meeting productivity targets as agreed with your manager so that we can have all rooms ready for check in time Working as part of a team, helping others out when required What we’ll expect from you To succeed in this role, you will need to be able to bend and lift with ease, operate a vacuum cleaner and make beds. You will need a basic understanding of the English language and be able to understand and communicate effectively with your colleagues and customers.

Garden Maintenance Operatives Required (4-Month Agreement) Start Date: Immediate Location: Islington, London MCS Contract Services Ltd is starting a 4-month garden maintenance programme focused on clearing and restoring overgrown gardens. We are hiring reliable and hardworking operatives to join our team. Two Types of Roles Available: We are recruiting for both drivers and non-drivers: • Drivers (Preferred) £14.00 per hour - Must hold a full UK driving licence, • Non-Drivers £13.25 per hour - No driving licence required Please clearly state in your application whether you are a driver or non-driver. Key Responsibilities: • Cutting back heavily overgrown gardens, • Lawn mowing and general garden maintenance, • Using hedge trimmers, strimmers, and similar equipment, • Working efficiently across multiple sites to a high standard, • Requirements, • Previous gardening or grounds maintenance experience preferred, • Ability to safely use gardening equipment, • Reliable, punctual, and able to work as part of a team, • Full UK driving licence (drivers only), • Pay & Terms, • Paid monthly via bank transfer, • One week held in hand (paid at the end of the contract) This role is based in Islington, London, so please only apply if you can easily travel to this area. If you're interested in joining a professional and well-established company, we’d like to hear from you.

Gleam Group – London Pay: £15.00 per hour Start: Immediate Gleam Group is a professional cleaning company. We do not just "tidy." We provide high-end deep cleans for letting agents and property managers across London. We are looking for perfectionists to join our team. Strict Requirements Do not apply if you do not meet all of these points: • Age & Licence: You must be 25+ with a valid UK Driving Licence., • Vehicle: You must own a reliable car or van (Non-negotiable)., • Experience: You must have professional experience in End-of-Tenancy and Deep Cleaning., • Phone: You must have a smartphone to receive jobs and send reports., • Language: You must speak and write basic English. Our Standards: No Cutting Corners We expect a "flawless" finish on every job. This means: • Kitchens: Perfect degreasing of ovens, hobs, and appliances., • Bathrooms: Full descaling of tiles, showers, and toilets., • Windows: Streak-free cleaning of all internal glass., • Discipline: Arrive early, follow our checklist, and never cut corners., • Reliability: You must be punctual and ready to drive to different locations in London daily. What We Offer • Equipment: We can provide professional cleaning kits (or you can use your own)., • Steady Work: Regular jobs for cleaners who meet our high standards., • Fast Response: we reply quickly to the right candidates. How to Apply We only hire serious, top-rated cleaners. Please message us now with: 1. A summary of your experience in end-of-tenancy/deep cleaning., 2. Why you are a "perfectionist" who never cuts corners., 3. Confirmation that you own your own vehicle. Gleam Group: We deliver perfection every time.