ETM group

The Host/Receptionist role is a great way to start your career in hospitality. Do you have an engaging personality, charisma and passion for customer service? If so, we'd love you to apply for the this position now! WHY WORK FOR MAVEN? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Generous employee referral scheme: £400-£1000 Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

7 days agoLondon, England, United Kingdom

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We are seeking an excellent, enthusiastic and experienced bartender to join our passionate bar team. The perfect Elegant Dining Bartender will be able to confidently create classic, as well as innovative, cocktails and be able to cope with a busy atmosphere. WHY WORK FOR MAVEN? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Generous employee referral scheme: £400-£1000 Money off your shopping at many high street stores ABOUT US Nestled in the heart of Monument, Wagtail is London's newest rooftop destination. Spectacular London panoramas from the iconic St Paul's to Tower Bridge open up beautifully from the 360 degree open terrace and private dining room. Maven Leisure is a new and expanding London based hospitality group with a rich collection of bars and restaurants. We are all about quality, personality and making memorable experiences for our guests. Being part of our Maven family, you must live by our EPIC values of excellence, passion, integrity and challenge, and you must be able to live these within the front of house team. ABOUT YOU Experience as an Elegant Bartender is essential. You will need to be a confident mixologist with a passion for providing guests with the best service. As a Bartender you will be responsible for: The day to day running of the bar Previous quality experience as a Bartender in a busy setting A passion for fantastic food and drinks Cocktail creations & menu costings Planning, organising and coming up with creative working ideas Identifying problems and reacting to resolve the issues Positive and proactive attitude

11 days agoLondon, England, United Kingdom

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5 Hertford Street

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Team. The company benefits our Receptionist will receive are: 33 days holiday per year (including bank holidays) Every Sunday off Birthday day off Discounted gym membership with Nuffield Health Monthly well-being days with our Chiropodist and Masseuse Private medical insurance with AXA Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare vouchers In-house industry training for eg WSET Sponsored social events Recommend a friend bonus of £750 Online retail discounts Freshly prepared meals 20% discount at Birley Bakery The responsibilities of our Receptionist are: Welcoming members and providing a professional and genuinely warm welcome Ensure a courteous and efficient service is given to all members and maintaining the levels of service to the highest standards at all times The Experience & Qualifications required of our Receptionist are: Significant experience in a similar position is essential Experience of working in a busy restaurant is advantageous. The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as a Receptionist at 5 Hertford Street then apply by forwarding your up to date CV to the link below.

37 minutes agoLondon, Greater London, United Kingdom

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Serve the guest as the first point of contact and manage all aspects of accommodation. Experience of 12 months is a MUST. - Perform Check In and check-out tasks - Manage reservations - online, by phone, and face to face. - Manage guest payments. - Any other duties assigned by the Departmental Manager - Excellent customer service is essential - Very smart (Black suit and shoes, White shirt/blouse) appearance. - Shifts are 7am-30m or 3pm-11pm Mon-Sun A minimum of 12 months experience as a hotel receptionist is required, as are checkable references.

2 hours agoMarylebone, Westminster, London, England, United Kingdom

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FHO contributes to the general role of bookings by effectively organizing clients and tailoring their experience and our staff performances. Responsibilities: Performing and overlooking the bookings Answering calls and internal messages Answering email and respond to complaints Taking care of our VIP customers Overlooking the bookings of all our branches Helping clients and staff with drinks and general cleaning Reporting, monitoring and improving staff performances Promoting services and upselling treatments and products Requirements: Able to organize and plan the work efficiently Excellent level of English spoken and written Being flexible to accommodate demanding customers requests Able to lead a team and work through a busy environment Excellent communication and team building skills Able to work with excel, Adobe Illustrator and other programs. Multitasking GA mission: At GA we believe in creating beauty through nature. Our mission is to offer the best of the hair and beauty industry with the most outstanding customers experience. Job Types: Full-time, Permanent Salary: £27,000.00-£35,000.00 per year

3 hours agoChelsea, London, Greater London, United Kingdom

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An individual that can work well under pressure as we are a very busy venue. You will need to know fluent English and good customer service skill. A brief of what you will be doing; -greeting guests -answering phone calls -seating guests -answering emails

14 hours agoCanary Wharf, Tower Hamlets, London, England, United Kingdom

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No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

17 hours agoHornsey, Haringey, London, England, United Kingdom

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I am looking for an experienced hotel receptionist to join the team in a small hotel near Oxford Circus. The salary is £24,856.00, this is based on 40hour per week. We do 5 shifts per week, (8 hours each), and two days off. You will be required to do various shifts (mornings and late evenings) with weekends and bank holidays included.

20 hours agoMarylebone, Westminster, London, England, United Kingdom

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Join HMS Agency as a Hotel Receptionist! We are seeking experienced individuals with excellent customer service skills to be the first point of contact for our guests. Key responsibilities include greeting and checking in/out guests, managing reservations, and providing information about the hotel and local area. Proficiency in OPERA software is required to handle bookings and maintain guest records. Requirements include previous hotel receptionist experience, strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Join our team and enjoy competitive compensation, career growth opportunities, and the chance to work with top-tier hospitality establishments. Apply now to kick-start your career in hospitality!

22 hours agoMaida Vale, Westminster, London, England, United Kingdom

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Coq D'Argent is an oasis of tranquillity high above the heart of The City, withCoq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a dynamic receptionist who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

22 hours agoCheapside, City of London, London, England, United Kingdom

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