Head Waiter / Waitress
4 hours ago
London
We’re excited to be opening Temper Tantrum, a new wine bar in Wimpole Street, London, with our opening planned for the first week of October 2026. We’re looking for an experienced and confident Head Waiter / Head Waitress to join our opening team and help us establish the service standards, culture and guest experience from day one. Temper Tantrum will have a strong focus on wine, great food and relaxed but knowledgeable hospitality. Wine knowledge is a definite advantage, but above all, we’re looking for someone passionate about hospitality who enjoys creating memorable experiences for guests. The Role As Head Waiter / Head Waitress, you will play a key role in the day-to-day running of the floor. You’ll lead by example, support and develop the waiting team, and ensure our guests receive excellent service throughout their visit. You will work closely with the management team to help create the atmosphere and standards we want Temper Tantrum to be known for. Key Responsibilities • Lead and motivate the front-of-house team during service., • Deliver consistently high standards of hospitality and guest service., • Take responsibility for your section and support the wider floor team., • Have a strong understanding of food and drinks and confidently communicate these to guests., • Develop your wine knowledge and confidently recommend wines where appropriate., • Ensure service runs smoothly, efficiently and professionally., • Support the training and development of new team members., • Maintain excellent standards of presentation, cleanliness and organisation., • Handle guest requests, feedback and complaints professionally., • Work closely with the bar and management teams to ensure smooth service., • Help maintain our service standards as we establish the new venue., • Lead by example and contribute positively to the culture of the team. What We’re Looking For We’re looking for someone who: • Has previous experience as a Head Waiter/Waitress, Senior Waiter/Waitress or similar., • Is confident leading a team during busy services., • Has excellent communication and people skills., • Is passionate about hospitality and genuinely enjoys looking after guests., • Has a professional but approachable manner., • Is organised, reliable and able to remain calm under pressure., • Has good food and beverage knowledge., • Has an interest in wine — wine knowledge or WSET qualifications are a bonus, but not essential., • Takes pride in delivering excellent service., • Wants to be part of a new opening and help shape the venue from the beginning. Why Join Temper Tantrum? This is an exciting opportunity to join a brand-new opening and be part of the team from the very beginning. You’ll have the opportunity to help establish the service style, develop the team and play an important role in creating the identity of Temper Tantrum. If you’re passionate about hospitality, enjoy working with people and want to be part of something new, we’d love to hear from you.