One Two Bitez!

A fast food team member typically has a variety of responsibilities aimed at providing excellent customer service and maintaining efficient operations in a fast food restaurant. Below is a comprehensive job description for a fast food team member: --- Job Title: Fast Food Team Member Reports To: Shift Supervisor / Store Manager Job Summary: A Fast Food Team Member plays a key role in ensuring customer satisfaction by preparing food, serving customers, and maintaining a clean and friendly environment. This role requires efficiency, attention to detail, and excellent customer service skills. Key Responsibilities: 1. Customer Service: - Greet customers warmly and provide a welcoming atmosphere.   - Take accurate food orders from customers and enter them into the POS system.   - Handle customer inquiries and complaints in a professional manner. 2. Food Preparation: - Prepare and cook food items according to the restaurant’s recipes and standards.   - Assemble sandwiches, burgers, and other menu items as ordered.   - Ensure food items are properly stored, rotated, and maintained for freshness. 3. Cash Handling: - Operate the cash register and handle cash transactions accurately.   - Process credit/debit card transactions and provide correct change.   - Balance cash drawers at the end of shifts and report any discrepancies. 4. Cleaning and Maintenance: - Maintain cleanliness and organization of the dining area, kitchen, and restrooms.   - Follow sanitation and safety procedures, including proper food handling and storage.   - Perform routine cleaning tasks, including sweeping, mopping, and wiping down surfaces. 5. Team Collaboration: - Work closely with other team members to ensure efficient service and a positive work environment.   - Assist in training new employees as needed.   - Communicate effectively with managers and peers. 6. Inventory and Supplies: - Monitor inventory levels and notify management of low stock.   - Assist in receiving and storing deliveries.   - Restock items as needed throughout the shift. Qualifications: - Previous experience in a fast food or customer service environment (preferred). - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent communication and interpersonal skills. - Basic math skills and ability to handle cash transactions accurately. - Availability to work flexible hours, including weekends and holidays. Physical Requirements: - Ability to stand for extended periods. - Capability to lift and carry up to 25 pounds. - Comfortable working in a hot, noisy environment. - Manual dexterity to handle food items and operate kitchen equipment.

Assist Deli Supervisors and Team members in completing daily opening and closing duties • Perform duties at the beginning and end of each shift as required, including clean up and set up. • Effectively communicate with kitchen and service staff and provide functional assistance • Ensure limited crockery damage and report any breakages to the manager • Ensure that the food hall area meets hygiene standards at all times and food safety as per Harrods requirements. • Regularly check and replenish amenities (i.e tissues, wipes, hand rolls, pens, till rolls, etc) Guest service • Assist guest in delivering an efficient and excellent service • Empty the counter, clean glassware, remove soiled wares and clean as you go. • Knowledgeable about Em Sherif Café service procedures, food and beverages to be able to inform guests and answer any related questions • Redirect guest complaints to the manager and ensure all sales, wastages, consumptions recorded in the inventory sheet.

Join Our Team at Brent Cross Shopping Centre's Falafel Shop! Are you looking for a rewarding part-time position in a vibrant and bustling environment? Our falafel shop “Chick” at Brent Cross Shopping Centre is seeking a hardworking and dedicated team member to join us! As part of our team, you'll enjoy a competitive salary and exclusive discounts at various shops within the shopping centre. If you thrive in a fast-paced setting and are passionate about providing excellent customer service, we would love to hear from you. Key Responsibilities: - Preparing and serving delicious falafel sandwiches and salads with a smile - Maintaining a clean and organized workspace - Assisting with stock management and inventory control - Providing exceptional customer service What We Offer: - Competitive salary - Discounts at Brent Cross Shopping Centre - A supportive and friendly work environment - Opportunities for growth and development within the company If this sounds like the perfect opportunity for you, we encourage you to apply and become a valued member of our team. We look forward to receiving your application and potentially working together.