Rottura

Studio Assistant – Pottery Painting Studio & Café (Weekend availability required) We are looking for a friendly, creative, and reliable Studio Assistant to join our pottery painting studio and café. This role is ideal for someone who enjoys working with people, has an eye for creativity, and thrives in a lively, hands-on environment. Responsibilities include guiding customers with painting techniques, colour choices, and design ideas, preparing materials, and ensuring all finished pieces meet studio standards. You will support events, workshops, birthday parties, and themed activities, as well as assist with glazing and preparing items for kiln firing (training provided). In the café, you will deliver excellent customer service, take orders, prepare drinks and simple food items, operate the till, answer customer enquiries, and help create a warm, welcoming atmosphere for guests of all ages. The role also involves maintaining high standards of cleanliness and organisation across both the studio and café, clearing and resetting tables, washing tools, following health and safety procedures, and keeping equipment and public areas tidy. You will help with inventory by restocking paints, pottery materials, café supplies, and cleaning products, rotating stock, and reporting when items need reordering. Additional duties include unboxing and pricing new stock, packaging completed pottery for collection, taking phone bookings, and supporting the team during busy periods. Job Types: Full-time, Part-time — Pay: £12.25 per hour — Expected hours: 16–40 per week — Work Location: In person. If you'd like a short job-board version or a more formal sounding version, I can make that too!

We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development