Floor Manager
11 hours ago
Clacton-on-Sea
Position: Floor Manager (Restaurant)
Annual Salary: £39,000
Location: Clacton-On-Sea, Essex, UK Company Overview:
SUN TONG CO15 LTD is a growing takeaway and restaurant business located in Clacton-On-Sea. With a strong focus on delivering high-quality food and excellent customer service, we have built a loyal customer base within our local community. As a licensed Skilled Worker Sponsor in the UK, we are dedicated to providing a supportive and multicultural working environment. We are now seeking a dedicated Floor Manager to lead and oversee our daily front-of-house operations. Key Responsibilities: 1. Daily Operations Management
Supervise daily floor operations, ensuring smooth service flow, high customer satisfaction, and adherence to company standards. Address and resolve any issues that may arise during service hours. 2. Team Leadership & Training
Lead, motivate, and train front-of-house staff to deliver excellent customer service. Conduct regular team meetings and provide ongoing coaching to enhance team performance and morale. 3. Customer Relations
Act as the primary point of contact for customers during service, handling inquiries, complaints, and special requests promptly and professionally to ensure a positive dining experience. 4. Quality Control & Compliance
Monitor hygiene, health & safety regulations, and service quality standards at all times. Ensure compliance with all relevant licensing, food safety, and company policies. 5. Inventory & Cost Control
Assist in managing inventory, placing orders, and controlling costs related to front-of-house operations. Work closely with the kitchen and management to maintain efficient supply levels and minimize waste. We Offer:
Competitive salary and benefits package
Stable full-time position with career advancement opportunities
Supportive, multicultural work environment
Full training and ongoing development provided
Meifa LinActive 12 hours ago