Key Responsibilities Supervise daily operations, ensuring a high standard of service and customer satisfaction. Manage and train staff, creating schedules to ensure efficient staffing levels. Monitor stock levels, order supplies, and ensure proper storage to maintain freshness and quality. Handle customer enquiries and complaints promptly and professionally. Ensure the shop maintains excellent cleanliness and hygiene standards. Oversee cash handling, daily reporting, and record-keeping. Work closely with the kitchen team to ensure timely food preparation and delivery of orders.
Company Name: BESTCOOPERS LIMITED (trading as YI HUA) We are a renowned takeaway restaurant specializing in authentic Chinese cuisine, including Peking, Szechuan, and Cantonese dishes. As part of our ongoing growth and commitment to delivering exceptional customer experiences, we are seeking an ambitious and driven Business Development Executive to expand our market presence and support our business objectives. Position Details: Job Title: Business Development Executive Location: 81 COOPERS LANE, CLACTON ON SEA, Essex, CO15 2BX Salary: £31,000 - £39,000 per annum Working Hours: Monday to Friday, 9:00 AM to 5:30 PM, with 1 hour unpaid lunch break between 12.30pm and 1.30pm. Key Responsibilities: - Develop and execute strategic business development plans to drive revenue growth, expand food market share, and enhance brand visibility. - Identify and build strategic partnerships with local businesses, community organizations, and corporate clients to promote restaurant services, including catering and delivery. - Conduct market research to analyze customer preferences, emerging trends, and competitor activities, leveraging insights to inform business strategies. - Collaborate with the marketing team to design and implement targeted marketing campaigns, including social media, digital advertising, and in-store promotions. - Develop tailored proposals and solutions for corporate clients and key accounts, ensuring a personalized approach to meet their needs. - Monitor and evaluate sales performance, preparing detailed reports and actionable recommendations for senior management. - Represent the company at networking events, trade shows, and community gatherings to strengthen the brand’s presence and establish valuable connections. - Work closely with the operational team to create promotional offers, optimize customer experiences, and ensure alignment with business objectives. Requirements: - Proven track record in business development, sales, or marketing, ideally within the food and beverage or hospitality sector. - Strong understanding of business growth strategies, customer acquisition, and market dynamics. - Exceptional communication and negotiation skills, with the ability to foster long-term client relationships. - Results-driven mindset with demonstrated ability to meet or exceed sales and revenue targets. - Highly organized, with excellent project management skills and the ability to multitask in a fast-paced environment. - Cultural awareness and familiarity with Chinese cuisine or food culture is highly desirable but not essential. - Flexibility to adapt to business needs, including occasional evening or weekend work.