Graduate Technical Support Engineer
5 days ago
Brightlingsea
JOB – Graduate Technical Support Engineer LOCATION – Brightlingsea TERM – Permanent SALARY – £25,000 to £32,000 per annum (plus benefits) My client is a leading engineering and technology company supplying products into a range of industries. They are looking to take on a Graduate Technical Support Engineer to join their team in Brightlingsea. The Graduate Technical Support Engineer will ideally have the following attributes: • A degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field, • Strong technical problem-solving and analytical skills, • Good communication skills, both written and verbal, for dealing with customers and internal teams, • Proficiency with Microsoft Office and ideally some experience with CAD or ERP systems, • A willingness to learn and develop within a technical support environment, • Ability to work both independently and as part of a team, • Customer-focused attitude with good organisational skills The Graduate Technical Support Engineer role will involve: • Providing technical support to customers on the company’s products and systems, • Assisting with fault diagnosis, troubleshooting, and technical queries, • Working closely with the engineering and production teams to resolve issues, • Preparing technical documentation, reports, and manuals, • Supporting product testing and validation activities, • Ensuring all technical support activities are logged and tracked, • Gaining hands-on product knowledge and training to develop into a key technical expert If you are interested in this position, please apply with an up-to-date CV as soon as possible, along with your availability and salary expectations.