The Swing

BAO City is looking for a Front of House Team Member to join the team and help deliver warm, joyful service every day - whether that’s on the floor, behind the bar, or running food with energy and care. This role is ideal for someone who loves hospitality, works well in a team, and brings positive energy to every shift, no matter the role they’re in. The Restaurant Our Bloomberg Arcade restaurant is home to BAO’s flagship karaoke experience " with two private KTV rooms bringing the spirit of Taipei’s nightlife into the heart of the City. The dining room sits between them, buzzing with energy from weekday lunch through to late-night feasting. Unique to this location are our sharing bao platters, designed for group dining with bold, playful service. The Position At BAO, we do things properly - from how we welcome guests to how we support each other on shift. As a FOH Team Member, you could be working a section, running dishes, or making drinks behind the bar. Whatever the role, you’ll be part of creating a calm, confident atmosphere and consistently great guest experiences. You don’t need loads of experience, just a great attitude, attention to detail, and a willingness to learn. We’ll teach you everything else. What you’ll be doing: • Running food and drinks with speed and care, • Working a section and guiding guests through the BAO experience, • Preparing drinks or supporting bar service, depending on the shift, • Helping keep the restaurant clean, organised, and ready for service, • Communicating clearly with your team to keep things flowing smoothly, • Learning about the menu, service style, and guest care standards What we’re looking for: • A friendly, positive presence - someone who genuinely enjoys hospitality, • Comfortable multitasking and working in a fast-paced environment, • Supportive and kind - a real team player who helps others and leads with care, • A good communicator who takes direction well and isn’t afraid to ask questions, • A strong work ethic and pride in doing things properly We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Work-Life Balance • Rotas released two weeks in advance so you can plan ahead Milestones • Perks to celebrate work anniversaries milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

New location in central London requires an experienced waiter/ Waitress to make drinks, clear tables, and help with general housekeeping dutys. Wine knowledge would be great. Just have legal to work in the uk. Must have full flexibility during the week. Great tips and fun atmosphere to work in.

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

We're Hiring – Floor Staff! BABSANG Korean Restaurant We are looking for a friendly, motivated and reliable Floor Staff member to join our team! We are especially interested in someone who is looking for a long-term position and is keen to grow with us, with the opportunity to progress to a Supervisor role in the future. Position Details: • Around 25-30 hours per week, • Flexible availability required, including evenings and weekends, • Long-term opportunity with career progression What We're Looking For: • Previous restaurant experience is preferred but not essential, • A natural sense of customer service and hospitality, • Strong multitasking skills and the ability to work in a busy environment, • A positive attitude, reliability and good teamwork, • An interest in Korean food and culture would be a bonus, • Willingness to learn, take responsibility and develop into a leadership role We're looking for someone who wants to be part of our team, not just find a temporary job! If this sounds like you, we'd love to hear from you! Apply now – send us your CV and a short introduction.

As a Waiter/Waitress, you will deliver warm, knowledgeable service and guide guests through the menu and drinks offering. Key Responsibilities • Welcoming and looking after guests throughout their visit, • Confidently taking and delivering food and drink orders, • Maintaining strong menu and product knowledge, • Supporting smooth service flow and pace, • Working closely with bar and gastro teams, • Able to work rotating shift patterns which includes earlies and lates About You • Minimum 1 year hospitality service experience preferred, • Friendly, professional, guest-focused approach, • Strong communication and interpersonal skills, • Ability to work calmly in a fast-paced environment, • Interest in quality food and drink service

Commis Waiter/Waitress Wagtail Rooftop Bar & Restaurant, London We are looking for professional, responsible, and outgoing Waiters/Waitresses and Commis Waiters to join our amazing team at Wagtail Rooftop Bar & Restaurant. If you are fun, friendly, and passionate about delivering exceptional guest experiences, we would love to hear from you! Join our team and build your career with us at one of London's most exciting rooftop dining destinations. As a Waiter/Waitress, you will play a key role in creating memorable experiences for our guests by providing attentive, friendly, and efficient service. You will confidently take food and drink orders, deliver exceptional hospitality, and ensure every guest enjoys a first-class dining experience from arrival to departure. As a Commis Waiter, you will support the front-of-house team by assisting with food and drink service, preparing and maintaining service stations, clearing and resetting tables, and ensuring smooth communication between the kitchen, bar, and restaurant teams. This is an excellent opportunity for someone looking to develop their hospitality career and gain valuable experience in a fast-paced, premium hospitality environment. Working in a stunning rooftop setting, you will help create unforgettable experiences for guests while maintaining the highest standards of service, presentation, and professionalism. EPIC Perks: • Share of service charge, • 50% discount for you and up to 5 friends at any of our venues, • Access your wages at any time via Wage stream, • Birthday lunch on us, • Group-wide Learning & Development opportunities, • Generous employee referral scheme – work with your friends! About You: • Previous experience in a hospitality or customer service role is preferred, • Passion for delivering exceptional guest service, • Positive attitude and willingness to learn, • Strong communication and teamwork skills, • Good level of spoken English, • Able to thrive in a fast-paced hospitality environment, • A genuine enthusiasm for food, drinks, and creating memorable guest experiences All of our employees live and breathe our company values of Excellence, Passion, Integrity, and Challenge (EPIC). If you think you could be part of the ETM family, then apply today!