Riverside Embankment Ltd

Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for enthusiastic and dedicated individuals to join our highly successful team at the Haymarket Hotel. Firmdale Hotels is renowned for its unique, vibrant properties and exceptional service. With a commitment to innovation and quality, we offer our guests an unparalleled experience in luxury and comfort. Join us and become a part of a team that values creativity, dedication, and excellence. As a Waiter at the Haymarket Hotel, you will play a crucial role in delivering top-notch service to our guests. Responsibilities: • Interacting with guests to take orders and make recommendations, • Delivering food and beverages promptly and accurately, • Processing payments efficiently, • Ensuring guests have everything they need for an enjoyable dining experience, • Maintaining a high standard of cleanliness and organisation in your area What you Need: • You have a genuine love for the industry and a keen interest in food and drink., • You excel in fast-paced environments and can handle multiple tables simultaneously., • Your meticulous approach ensures every order is perfect and every guest is satisfied., • You work well within a team, contributing to a supportive and positive working atmosphere., • You can interact with guests and colleagues effectively, ensuring smooth service. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you ready to step into an exciting leadership role within the hospitality industry? Firmdale Hotels invites passionate individuals to join our esteemed team as a Food and Beverage Supervisor at our renowned Charlotte Street Hotel. As a Food and Beverage Supervisor, you will play a pivotal role in orchestrating the daily operations of our restaurant, collaborating closely with senior management and team members to uphold our commitment to delivering unparalleled customer service and exceeding guest expectations. This position offers an attractive opportunity for skilled professionals seeking growth and development in a dynamic environment. Responsibilities: • Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery., • Cultivate strong and professional relationships with guests, ensuring their needs are anticipated and exceeded., • Address and resolve guest complaints promptly, communicating effectively with the Food and Beverage Manager to ensure swift resolution., • Maintain compliance with regulatory standards and internal policies at all times., • Collaborate closely with the Food and Beverage Manager to uphold the highest standards of service quality and consistency., • Conduct daily briefings with the team to align on objectives and expectations, fostering a cohesive and motivated work environment. * Implement strategies to enhance staff retention and development, nurturing a talented and engaged team. What you Need: • Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue., • Demonstrated passion for Food and Beverage, with extensive knowledge of quality products and ingredients., • Understanding of current market trends and awareness of potential competitors., • Proven ability to manage, lead, motivate, and develop a team effectively., • Strong communication skills, with an emphasis on clarity and professionalism., • Excellent attention to detail, ensuring precision in all aspects of service delivery. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Runner - Hiring now! Caravan Southbank, London Overall earnings up to £15.10 per hour Full time This November, we're opening our tenth, and biggest Caravan at the Southbank. And we're looking for a great Runner to join the team. We're after someone kind, confident, high-energy and genuinely passionate about being in hospitality. Someone who's excited to learn about good food, fine drinks and gets a kick out working in a team and giving their guests the best experience possible You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As a Runner you'll work with the full team to make sure the pass runs smoothly whenever you're in the building and guests receive the right drinks & dishes at the right time, served with passion and a smile! You'll be excited to live the Caravan culture, hospitality and take advantage of our development opportunities to make sure every one of your guests that leaves the restaurant has the best experience possible. What you'll be doing as Runner • Ensure our food, drink, and service standards are consistently delivered, • Taking full ownership of the pass and making sure every dish and drink is delivered with passion and a smile, • Developing your own skills & knowledge and sharing that knowledge with your team, • Supporting your team members; making sure everyone feels welcome, and smashing each service as a team, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Runner, and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

Join the vibrant team at Firmdale Hotels' Charlotte Street Hotel and embark on an exciting journey in the world of hospitality! We're thrilled to offer an exceptional opportunity for a passionate individual to join us as a Commis Waiter. At Firmdale Hotels, we pride ourselves on delivering unparalleled guest experiences, and our Commis Waiters play a crucial role in achieving this goal. As an entry-level position perfect for those with aspirations in Food and Beverage, you'll be at the heart of our dynamic team, attending to guest requests with efficiency and warmth. Responsibilities: • Assist in providing exceptional service to guests by attending to their requests promptly and courteously., • Familiarise yourself with the menus and order of service to accurately answer guest queries and make recommendations., • Work closely with the team to ensure smooth service delivery and maintain high standards of cleanliness and presentation., • Collaborate with kitchen staff and other team members to coordinate food and beverage orders., • Set and clear tables efficiently, ensuring a clean and tidy dining area for guests., • Handle guest inquiries, feedback, and complaints professionally, escalating issues to management when necessary., • Adhere to all health and safety regulations and procedures to ensure the well-being of guests and colleagues., • Continuously strive to improve your knowledge and skills through training and development opportunities provided by the company., • Maintain a positive attitude and uphold the company's values and standards at all times. What you Need: • Excellent customer service skills, • Strong communication and interpersonal skills, • Ability to work effectively as part of a team, • Attention to detail, • Passion for food and beverage, • Adaptability and willingness to learn, • Time management and organisation skills What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Head Waiter - Hiring now! Caravan Southbank, London Overall earnings up to 16.70 Full time This November, we're opening our tenth, and biggest Caravan at the Southbank. And we're looking for an exceptional Head Waiter to both own a section, but guide your team to do the same. We're after someone kind, confident, high-energy and genuinely passionate about what they do, and sharing that passion with others. Someone who knows good food, fine drinks and gets a kick out working in a team and giving their guests the best experience possible. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Head Waiter, you'll work with the full team to make sure every service runs brilliantly whenever you're in the building. That means engaging in the Caravan culture, hospitality, working with all departments to make sure every one of your guests that leaves the restaurant has the best experience possible. What you'll be doing as Head Waiter • Ensure our food, drink, and service standards are consistently delivered, • Taking full ownership of your section and helping guide your team to create the kind of hospitality people want to come back for, • Developing your own skills & knowledge and sharing that knowledge with your team, • Supporting your team members; making sure everyone feels welcome, and smashing each service as a team, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Head Waiter, and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Why join us? A great pace to work comes with great benefits! • Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef's Substack., • Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up., • Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream., • Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations. We are looking for an enthusiastic and dedicated Commis Waiter to join our team at Fallow. This is a fantastic opportunity for someone starting their career in hospitality who is eager to learn and grow within a fast-paced, high-quality restaurant environment. As a Commis Waiter, you will support the front-of-house team in delivering outstanding service and ensuring every guest enjoys a memorable dining experience. Key responsibilities: • Provide a warm and welcoming first impression to guests., • Support the waitstaff in delivering food and drinks accurately and efficiently., • Assist in maintaining cleanliness, organization, and readiness of the dining area., • Anticipate guest needs and respond promptly to requests., • Work closely with both the front-of-house and kitchen teams to ensure smooth service., • Learn and develop menu knowledge to confidently assist guests with questions. About you: • Some prior experience in a restaurant or hospitality environment is a plus, but not essential., • Passion for food, hospitality, and sustainability., • Strong work ethic with a willingness to learn and develop., • Positive, proactive attitude with great teamwork skills., • Attention to detail and ability to remain composed in a fast-paced setting. Fallow is a modern British restaurant built around creativity, sustainability and a belief that great food can come from unexpected places. Our menus celebrate British produce, with a focus on using ingredients in their entirety and turning overlooked ingredients into something exceptional. From our signature dishes to our constantly evolving menus, we've built a reputation for food that is inventive, generous and full of flavour. Our approach has earned recognition from some of the biggest names in the hospitality industry, but we're always looking for what's next. Behind the food is a team that shares the same ambition: to challenge convention, learn from each other and create hospitality that people remember. Be part of Fallow: • Work alongside an ambitious and creative team., • Learn from experienced chefs and hospitality professionals., • Develop your skills in a restaurant recognised for its food and approach., • Opportunities to progress across the group., • A culture that encourages curiosity, ideas and individuality., • Be part of a team that is constantly pushing hospitality forward. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 and 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. This is a seasonal, part-time position on a fixed-term contract, ending on 31st December 2026. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.07 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.