Rhubarb Hospitality

Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

Sales Event Manager Inspired By: Head of Events Supported By: Junior Events Assistant Events Coordinator We curate beautiful spaces with vibrant atmospheres for great times. As our Sales Events Manager at Incipio, you'll bring energy and experience to the team. You'll have a proven track record managing event budgets of £50k+, overseeing venues with capacities of 500+, and working confidently with corporate clients to deliver exceptional private hires, from day delegate conferences to weddings and everything in between. You'll play a key role in driving event sales and bringing unforgettable experiences to life, managing every detail from initial enquiry to final execution. With a sharp eye for detail and a passion for people, you'll work hand in hand with our venue teams to deliver seamless, standout events that wow our guests and smash your sales targets. This is an operational and hands on role that requires flexibility in your working week, as a HQ team we don't subscribe to a 9-5 working day and work to the business needs. What You'll Be Getting Up To: Drive event sales, managing both proactive outreach and inbound enquiries to maximise bookings and build new business. Own the full event journey, from first enquiry to final execution, ensuring every detail runs smoothly. Plan and deliver private, corporate events and Weddings with confidence, creativity, and precision. Oversee and develop two direct reports, supporting their growth and ensuring team targets are met. Build strong relationships with clients, vendors, and industry partners to encourage repeat bookings and referrals. Respond quickly and professionally to enquiries, host site visits, and create bespoke proposals and contracts. Champion the client experience from the first call to the final follow up, always reflecting Incipio's values and service standards. Maximise sales opportunities by upselling venue features and additional services. Keep online listings up to date, ensuring photos, descriptions, and promotions are current. Represent the brand at exhibitions and showcases to promote the group and its venues. Manage CRM data and event admin, keeping all enquiries, details, and invoices accurate and up to date. Collaborate with Operations and our Team Mates at venue to coordinate menus, tastings, schedules, layouts, and supplier logistics. Ensure each venue is fully prepared for every function, delivering seamless, standout experiences every time. Manage invoices and payment schedules, working collaboratively with our finance team. Who You'll Be: A hospitality professional with at least 3 years of event sales management experience, confidently delivering events for 500+ guests and managing budgets over £50k. Proven in handling corporate bookings, including full venue hires, conferences, brand activations, and private dining events. Comfortable working with CRM systems to drive sales performance, ideally with experience in Salesforce and DesignMyNight. Background in hospitality within an agency, bar and restaurant group, or hotel environment. Skilled in managing third-party relationships and supplier partnerships to uphold operational quality. An excellent communicator who builds rapport quickly with clients, stakeholders, and internal teams. Detail driven and highly organised, ensuring accuracy and flawless event delivery. Commercially minded with a focus on revenue growth, pipeline management, and conversion success. A supportive leader who fosters a culture of development and collaboration within the team. Motivated, proactive, and resilient when working toward ambitious sales targets and business goals. Benefits \& Best Bits Comission structure incentives Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Events Coordinator Kings Cross St Pancras We are looking to recruit a dynamic, well-spoken Events Coordinator for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all type of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; form large corporate meetings to wedding reception and much more. The ideal Events Coordinator will come from an operational role either within Hotels, Conference/Events operation or within a corporate establishment. Although this is predominantly a Monday to Friday role, candidate needs to be however flexible and happy to work during weekend, when required. The Events Coordinator will be able to deliver an exceptional customer service and will be experienced in running corporate functions. The ideal Coordinator will: • Conduct reactive sales: communicating with clients over the phone, via emails, arranging viewings and negotiating pricing., • Use the company PMS to proceed with tracking, allocations and organising team and departments accurately., • Ensure all function rooms are clean and set up correctly according to the event requirements (candidate will also help to set up rooms hence moving equipment and furniture)., • Brief & train the team regarding menus, functions and safety procedures., • Check all the storage area are clean and tidy., • Contribute to a good communication with the management in all departments., • Capable to running events independently. To be considered candidate must: • Be able to work under pressure with others calmly, courteously and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual with a strong conference background, looking for a long-term commitment and willing to grow and learn. If this is you, don’t wait any longer, send your CV to us today.

Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: • Ensure that the meeting spaces are set in accordance with the information supplied on function sheets., • Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager., • Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times., • Provide the highest level of service to our guests., • Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients., • Ensure cleanliness is up to standards at all times., • Open and close meeting spaces as per procedures when needed., • Ensure the highest level of food safety by following the health and safety procedures in place., • Make sure food is transported in a safe manner, avoiding cross-contamination., • To contribute to the team with a positive and optimistic attitude and problem-solving mindset., • Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: • Be able to work under pressure with others calmly, courteously, and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.

Hiya i am looking for a event manager who has sales skills in D2D or sales in general. English level to be expert - Fluent English speaker with strong communication skills We’re looking for someone who can work full time on Fri to Sunday 8-12 hours a day. Junior instructor ( £150-£225 ) depending on a full or half day. Our goal is for you to become a qualified instructor / lead instructor (£200-£375) a day or half day 20-40 hours a week We would like you to create a 1 min long script about the history of Kintsugi for an interview. Once that's done, please let us know and we can have a quick chat! Warm wishes Brandon le

Working with tease & Longchamp. Serving smoothies, matcha and iced drinks to the public. The ideal candidate will have a food and beverage background with excellent customer service. Daily tasks: • Drink preparation, • Keep drinks in stock at all times, • Maintain stock and stock count, • Provide allergen information to customer, • Liaise with Events manager with professionalism and good manners, • Handle speed of service and event requirements Event timing: 27th April - 12th May 9am-7:30pm Shift times may vary

Job Description: Zain Hire is looking for reliable and hardworking individuals to join our team as Marquee Installation Crew Members. In this role, you will be responsible for setting up and dismantling marquees and temporary event structures at various locations. Key Responsibilities: Assist with the delivery, setup, and dismantling of marquees and event equipment Ensure all structures are assembled safely and securely Load and unload equipment from vehicles Follow health and safety guidelines at all times Work efficiently as part of a team to meet deadlines Maintain a professional attitude when dealing with clients on-site Requirements: Good level of physical fitness (heavy lifting involved) Ability to work flexible hours, including weekends Punctual, reliable, and team-oriented Previous experience is a plus but not essential (training provided) Full UK driving licence (preferred but not required)

YR Experience is looking for enthusiastic individuals to join our on-site customisation team at the Wimbledon Championships 2026. You’ll be part of a fun, high-energy team helping to deliver a premium, interactive experience for guests at one of the world’s most iconic sporting events. No previous experience is required - full training will be provided ahead of the event. What we’re looking for: • Friendly and confident individuals, • Positive attitude and team players, • Comfortable engaging with customers, • Reliable and punctual, • Able to work in a fast-paced environment, • Available for the full event period, • Interested in printing, embroidery or sewing Who it’s ideal for: Perfect for students, graduates, and anyone looking for a fun, creative summer role.