Account Manager
27 days ago
London
A creative content and experience agency is hiring an Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship. The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end. Role: Account Manager / Project Manager Salary: £40,000 to £45,000 + benefits Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile. What you will be doing: • Owning day to day delivery for a large enterprise technology client, • Managing senior stakeholders within complex, global tech environments, • Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans, • Running projects end to end from initial conversations through to final delivery, • Working closely with internal creative and production teams across experiential outputs, • Managing timelines, budgets, documentation and ongoing client communication, • Acting as a trusted partner embedded into the client’s daily workflows, • Supporting commercial discussions including scope definition and statements of work What you will need: • At least 2 years experience in a content, creative, marketing or client services role, • Proven experience owning projects end to end, not just supporting delivery, • Strong stakeholder management skills, ideally within large enterprise or big tech clients, • Confidence leading client conversations with clarity and authority, • Experience briefing designers, producers or content teams, • Highly organised, proactive and calm under pressure, • Strong attention to detail across written, visual and experiential work, • Ability to shape solutions in response to evolving client needs, • Understanding of commercial delivery and revenue-driven targets Nice to have: • Experience working with enterprise technology brands such as global software or cloud providers, • Agency or consultancy background, • Exposure to B2B marketing or communications, • Experience supporting senior leaders or executive communications, • Interest in how AI or emerging technology supports content delivery, • Experience delivering experiential, physical or in person activations What’s on offer: • £40,000 to £45,000 salary plus benefits, • Ownership of a high-profile enterprise technology account, • Creative, varied work beyond standard presentation delivery, • A role built on trust, autonomy and long-term client relationships If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.