SFA Services Ltd

Job Description: We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for managing staff, optimizing processes, and ensuring that operations run smoothly to meet organizational goals. Responsibilities: Develop and implement operational policies and procedures to improve efficiency and effectiveness Oversee daily operations and coordinate activities across departments Manage and motivate a team of staff members, including hiring, training, and performance management Monitor key performance indicators (KPIs) and implement strategies to achieve targets and objectives Analyze data and trends to identify areas for improvement and cost reduction Collaborate with other departments to streamline processes and resolve operational issues Ensure compliance with all regulatory requirements and industry standards Manage budgets and allocate resources effectively Implement and maintain systems for inventory management, quality control, and risk management Foster a culture of continuous improvement and innovation within the organization Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred) Proven experience in operations management or a similar role Strong leadership and management skills, with the ability to inspire and motivate teams Excellent communication and interpersonal skills Analytical mindset with the ability to make data-driven decisions Strong organizational and problem-solving abilities Knowledge of relevant software and systems for operations management Ability to work well under pressure and meet deadlines Flexibility to work evenings and weekends as needed Benefits: Competitive salary Health insurance benefits Retirement savings plan Paid time off Opportunities for professional development and advancement Positive and collaborative work environment

Front of House Supervisor | £14 per hour | Monday - Friday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week | Rotating between morning and evening shifts To work under our restaurant managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

We’re looking to recruit a brilliant Floor Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as a Floor Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.

I’m We're looking for a dynamic new Kitchen Manager 👩‍🍳 👨‍🍳 to take the reins at our high volume Canary Wharf location 🍔 . If you're a Head Chef / Kitchen Manager with great energy, leadership skills and entrepreneurial spirit, you'll thrive in this role. The location is in the heart of Canary Wharf 🏦 at the Market Halls Cargo Location (Crossrail Place) - About the Role All the usual Head Chef stuff,: Ordering + Stock Management 🧮 - Recruitment + Training + Team Management Maintaining 🧑‍🤝‍🧑 - Hygiene standards 🧽 + Due Diligence ✅ Making sure we have everything on the menu, all the time. Building on and maintaining our great company culture. Work life balance and autonomy are really important to us and we're constantly looking to support you to achieve that not just for yourself but your team too. Systems we're using are Planday (Rotas), MarketMan (ordering and stock managemenet), Flow Hospitality (Training), Lightspeed / Deliveroo (EPOS) Google Sheets (reporting) Pay + Contract This is an hourly paid position, you’ll write you’re own rota so you have flexibility but would be expected to work around 45h/wk full time with a mix of opens/closes over 5 days a week. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. Previous Head Chef or Management experience is essential, with at least 2-3 years in a similar sized QSR location. Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. Great leadership skills. This really will be your kitchen and a big part of your role is to inject your energy and positivity into the atmosphere. Taking the time to train and mentor your team. Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site. Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

Are you into healthy food, and you have passion for people? We are looking for a Kitchen Manager to join our great family! Salary up to £32k plus performance bonus. Interested? Contact us, we will try to call you back asap. Immediate Start!

The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.

Welcome to the world of Chick ‘n’ Sours - the home of next level fried chicken, the Whole Fry (yep, a whole fried chicken!), sour cocktails & good vibes only. We are the OG’s of elevated fried chicken with two restaurants in London serving up some seriously crispy & tasty fried chicken creations with SE Asian inspired flavours since 2015. We also have a beautiful Food Truck bringing Chick 'n' Sours to festivals, music gigs, sporting events and food markets to name just a few! We have an independent spirit and a welcoming, inclusive culture. Our people are appreciated for who they and we treat everyone with kindness & respect. If that sounds like a bit of you then read on. We have a Assistant Manager position available in our original Dalston restaurant. This restaurant is a 30 covers local spot that has many regulars, as well as a big delivery side of the business. There is also a 24 seater secret bar in the basement for either extra diners or available for private hire. You’ll be reporting directly into our GM and support managing a team of 6-8 front of house. You’ll be required to run busy shifts and lead by example. This role requires someone with previous restaurant experience but may be your first step into management. We love to offer opportunities and see our teams develop. Our GM’s operate in a manner where they are running their restaurant as their own business so you’ll also get to learn all aspects of how to run a business should that be of interest for you in the future. We pay fortnightly, you’ll never work your birthday, your friends and family get 50% off and there’s opportunities to develop your skills in all areas of the restaurant business that interest you. As you can imagine, our OG restaurant in Dalston is very close to our hearts so the candidate must demonstrate a positive attitude & a passion for delivering exceptional customer experiences. If you are interested drop us a line and we look forward to hearing from you :)

Assistant Manager position available.

The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members.    - Schedule shifts and assign tasks to ensure optimal staff coverage.    - Conduct regular performance reviews and provide feedback and training.    - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently.    - Monitor customer satisfaction through feedback and adjust operations accordingly.    - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service.    - Manage opening and closing procedures.    - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations.    - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs.    - Conduct regular financial reporting and analysis.    - Implement cost-saving measures without compromising quality.    - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies.    - Conduct regular inventory audits and manage stock levels.    - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers.    - Plan and execute promotional events and special offers.    - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.