The Old Hammam And Spa

Job Role: Customer service coordinator and Clinical administrator Pay: £26,000 Pa pro rata Times: 20 -30hours /week x2 Job description: Private GP & Occupational Health Clinic Overview We are seeking a highly organised and professional Clinic Administrator & Customer Services Coordinator to support the smooth running of our private GP and occupational health services. This role combines administrative duties with frontline patient and client support, requiring excellent communication skills, strong attention to detail, and the ability to work effectively in a busy healthcare environment. Key Responsibilities Patient & Client Services Act as the first point of contact for patients and corporate clients, providing a welcoming and professional service in person, by phone, and via email. Manage appointment bookings, confirmations, and follow-ups for GP and occupational health services. Provide information on clinic services, pricing, and processes, escalating clinical queries to medical staff when necessary. Process patient registrations, consent forms, and documentation in line with GDPR and clinic policies. Handle client and patient feedback, supporting continuous improvement in service delivery. Administration & Operations Maintain accurate patient records, clinical schedules, and occupational health contracts. Support doctors, nurses, and occupational health professionals with administrative tasks. Process invoices, payments, and insurance documentation. Prepare reports, correspondence, and documentation for internal and external use. Ensure compliance with regulatory and governance requirements, including record-keeping for audits and inspections. Monitor stock levels of medical supplies and office materials, placing orders when required. Provide reception cover, ensuring the clinic operates smoothly on a daily basis. Skills & Requirements Previous experience in healthcare administration and/or customer service (private practice or occupational health desirable). Excellent interpersonal and communication skills, with a professional telephone manner. Strong IT skills, including: Microsoft Office including Excel, Word, SharePoint, Teams, outlook Practice management or CRM systems (desirable) Highly organised with the ability to prioritise multiple tasks and meet deadlines. Strong attention to detail and accuracy in record-keeping. Discreet and professional, with a clear understanding of confidentiality and GDPR. Proactive, adaptable, and confident in dealing with patients, clients, and clinicians.

Part time receptionist and book keeper for physiotherapy clinic. Answering calls/emails, scheduling appointments, taking payments, sending invoices to relevant private health insurance providers, daily book keeping. You will be part of a small, friendly and supportive team.

About Us We are a well-established and fast-growing commercial property agency based in East London. Our expertise includes letting and managing a broad range of property types such as warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage units. We pride ourselves on delivering tailored property solutions, excellent client service, and a proactive approach to all aspects of commercial lettings and management. About the Role We are seeking a full-time Commercial Lettings Negotiator and Office Manager who will also act as PA to the Director. This is a varied and hands-on position, ideal for a highly organised and driven individual with a genuine interest in commercial property. You will be involved in all aspects of the lettings process, office coordination, and executive support. This is a key role with room for long-term progression within the company. Key Responsibilities Lettings Negotiation & Client Management: • Managing enquiries from prospective tenants and landlords., • Supporting the negotiation and completion of lettings transactions., • Preparing tenancy agreements, heads of terms, and related legal documentation., • Liaising with tenants, landlords, and contractors throughout the leasing process. Office Management: • Overseeing day-to-day office operations and administration., • Maintaining accurate records, property files, and CRM/property software systems., • Ensuring smooth communication between all stakeholders and departments., • Supporting compliance procedures and document control. PA to Director: • Managing the Director’s diary, appointments, and key communications., • Assisting with the preparation of reports, project briefs, and client presentations., • Handling confidential and time-sensitive tasks with discretion and efficiency., • Coordinating follow-ups, reminders, and task tracking on behalf of the Director. Requirements • Previous experience in property (commercial or residential) is preferred., • Strong organisational skills with attention to detail., • Excellent communication, interpersonal, and negotiation abilities., • Confident working independently and as part of a team., • Tech-savvy: proficient in Microsoft Office and CRM/property software., • Positive attitude with a professional and proactive approach., • Familiarity with the London commercial property market is a bonus., • Full UK driving licence is advantageous but not essential. What We Offer • A dynamic and supportive working environment., • Opportunities for long-term progression within a growing business., • Direct exposure to commercial property transactions and landlord/tenant relations., • Competitive salary based on experience and performance., • Regular training and mentorship directly from the Director. Work Location: In person only (East London office) Must be able to reliably commute or plan to relocate prior to starting. Start date: End of August Pay: From £16.00 per hour Expected hours: 36 + hours week Schedule: • Day shift, • Monday to Friday

Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).