Mercury 13

Mercury 13 is looking for highly motivated Showroom Advisor with a passion for creating memorable experiences for our worldly clientele for our one day popup event held on July 31st (roughly 8-10 hours). This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is has experience in luxury retail environment, has a strategic sales mindset, and a passion for forming meaningful relationships with a global clientele. We value forward thinking individuals and welcome someone who is eager to contribute their creativity and skill set to the success of the event. In order to be successful in this role you must be someone who has experience working in a luxury or client-centric retail environment or has a strong history involving customer service, dealing with a diverse and elevated clientele. Someone who is motivated to continuously improve personal performance, possesses elevated interpersonal skills and the curiosity to discover and delight our clients. This is a ONE day freelance hire for our all day event held on July 31st.

About the job At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our . Tucked away down a narrow London lane, our Ruby Stella takes her name and inspiration from one of the neighborhood’s historic literary lights: Charles Dickens. With Farringdon’s rich history as a creative hub, with jewelers and bookbinders in mind, we set to work creating a cosy, bookish space. Our Ruby Stella and her 153 rooms are within strolling distance of the shops and theatres of the West End, along with historic sights like St Paul's Cathedral and the Tower of London. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means live the Ruby Spirit and take care of the execution of our internal styles and quality standards support your Hotel Manager in recruiting the best talents and thus build a strong team handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE) ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions We've been waiting for you, since you have/are: completed professional training in the hotel industry and/or hold a degree in hospitality or business administration experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy good knowledge of POS, PMS, and business management. a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player a warm and welcoming personality and your communication skills allow you to shine in every interaction a knack for charming guests, with a hands-on mentality to match fluent in English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us? better together – at work, during team events or just because it’s Monday 😉 sip, snack, repeat - with your Ruby F&B-Credit no more excuses – we support your sports program LEGEN...wait for it...DARY staff rates - for you and your travel buddy no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Ang from our Cluster in London. You can find even more Ruby Stories here: src="https://www.youtube.com/embed/fpDqlb9naAU?si=TTyuYi3CxUBur-iv" width="100%" height="350"> Department: Room Division Management Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Restaurant Manager, you will be at the heart of daily service operations. Working closely with the Assistant General Manager, you will lead the front-of-house team on the floor, ensure a smooth and dynamic service, and help cultivate a culture of excellence, sustainability, and collaboration. This is a hands-on leadership role for someone who thrives in fast-paced, high-quality environments. Key responsibilities: - Support the Assistant General Manager in managing day-to-day operations with precision, efficiency, and warmth. - Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience. - Uphold Fowl’s high standards of hospitality, consistency, and attention to detail. - Assist with scheduling, rotas, and floor plans to ensure optimal team performance. - Contribute to recruitment, onboarding, and continuous staff training and development. - Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste. - Ensure compliance with all health, safety, licensing, and hygiene regulations. - Play a key role in implementing and upholding sustainable practices throughout operations. About you: - Proven experience as a Restaurant Manager in a high-quality, fast-paced restaurant. - Strong floor presence with natural leadership skills and a guest-focused mindset. - A genuine passion for hospitality and sustainability. - Excellent communication and organizational abilities. - Confidence in managing service, solving problems on the spot, and keeping a cool head under pressure. - Familiarity with budgeting, stock control, and basic financials is a plus. - A team player with the ability to inspire and support colleagues at all levels. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!

WHY BLACKLOCK All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put our people first. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care. As a certified B-Corp, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives, which in turn elevates our philosophy even further - to ensure that Everyone leaves happy, including you!! OUR OFFER TO YOU At Blacklock, our team’s welfare and happiness always comes first. We value the importance of work-life balance and here are some of the benefits and welfare that we offer to our team members: Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation 1,3,5 year anniversary gifts including a weekend away and fully paid sabbatical to celebrate your bigger mile stones with us! 50% off food in all our restaurants (up to 4 people) 30 days' holiday (28 statutory plus an extra day on your birthday and company holiday for Blackstock) Enhanced maternity, adoption, and paternity leave Charity day – we’ll pay you while you help others (optional volunteering day each year) Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan) Family meal and soft drinks when at work Cycle and Tech Schemes, 'Extras' Discounts Cost price chops and wine 2 days paid Paw-ternity to look after your first puppy Free mortgage advice Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme We’ll invest in your training and development and help you set a clear career path for a promotion Last but not least, we have awesome team parties including Blackstock, our annual company festival! YOUR ROLE AS A BAR MANAGER We are looking for an experienced Bar Manager with outstanding hospitality and leadership skills to join us at Blacklock. Someone who is people focused, passionate about what we do and how we do it, and genuinely cares about the experience of guests and our team alike. Some of what will be expected from the role: Lead from the front: Own the bar operation, run smooth and energetic shifts, and create the atmosphere we’re known for. Grow a brilliant team: Recruit, train and develop a high-performing bar team, championing wellbeing and progression. Deliver great hospitality: Keep our drinks specs sharp, our service tighter, and guest experience consistently exceptional Own the drinks: Be our go-to drinks expert, leading tastings, training, and seasonal menu rollouts. Performance & people: Support with ER, reviews, recognition, and developing future leaders. Stay sharp on compliance: Ensure food safety, health & safety, allergen and licensing standards are always spot on. Keep it sustainable: Drive our B-Corp goals and promote planet-friendly practices every day. Watch the numbers: Monitor GP, stock, labour and wastage to keep things efficient and on budget. Build Local Links: Connect with nearby businesses and the community to grow our reach and reputation. Create the Blacklock ambiance: From lighting to playlists to pour quality, make the bar feel like the best seat in the house. If you like the sound of what you’ve read and reckon Blacklock could be your kind of place, we’d love to hear from you!

ASSISTANT GENERAL MANAGER ROLE ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As an Assistant General Manager, you'll be supporting our General Manager’s at the heart of our fast-paced, high-energy restaurants and support leading a team that thrives on good vibes, togetherness, and a free spirit. This isn’t just another management role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Restaurant Assistant General Manager London (100% Onsite) £36,500 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £38,000) Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As second in command, you'll be supporting the captain steering daily operations to ensure top-notch service, delicious food, and happy customers and you’ll be taking the lead when the manager is not there. Leading by example, you'll inspire and energise your team, jumping in when needed to keep things running smoothly. With a keen eye on efficiency, you'll optimise workflows, manage stock, and keep costs in check—without ever compromising on quality. Compliance is key, so you’ll make sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and retaining a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience while working towards becoming the manager of your very own restaurant. About you: - At least 1 year of previous management experience - Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry - Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience - On your way to become a great people leader – honing in on the art of inspiring and energising a team while fostering a fun, supportive work environment - Solid Operational knowledge, including stock management, compliance, and cost control - Hands-on approach—willing to step in and support the team when needed - Excellent communication skills, with the ability to engage both staff and customers - A problem-solver who stays cool under pressure and can adapt quickly to challenges - Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: - Competitive bonus plus salary top ups based on the complexity of the location - 28 days holiday a year + day off on your birthday + 1 extra day for every two years working for HOP - Structured career ladder for development - Free food on every shift - Team events & parties - Referral scheme - Flexible pay through wagestream - 50% discount when you come with family or friends - Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

HOP MASTER ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus ** ** What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions ** ** Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

At Noya, we are dedicated to providing an exceptional dining experience that combines exquisite cuisine with a vibrant shisha lounge atmosphere. With a seating capacity of 300, we cater to a diverse clientele, ensuring that each guest leaves with memorable experiences. We are seeking a highly skilled and motivated Restaurant Manager to lead our operations and elevate our establishment to new heights. Position Overview: The Restaurant Manager will be responsible for the overall management and operation of the restaurant and shisha lounge. This role requires a seasoned professional with a strong background in hospitality management, exceptional leadership skills, and a proven track record in driving sales and enhancing guest satisfaction. Key Responsibilities: Operational Leadership: Oversee the daily operations of the restaurant and shisha lounge, ensuring seamless service delivery, high-quality food and beverage offerings, and adherence to health and safety regulations. Team Development: Recruit, train, and mentor a high-performing team, fostering a positive workplace culture that emphasizes teamwork, accountability, and continuous improvement. Sales and Marketing: Develop and execute innovative sales strategies and marketing initiatives to attract new customers and retain existing ones. Monitor market trends and competitor activities to identify opportunities for growth. Financial Management: Manage budgeting, forecasting, and financial reporting. Analyze financial performance, implement cost-control measures, and optimize profitability while maintaining exceptional service standards. Guest Experience: Ensure an outstanding guest experience by maintaining high service standards, addressing customer feedback promptly, and creating an inviting atmosphere that encourages repeat visits. Inventory and Supply Chain Management: Oversee inventory management, supplier negotiations, and procurement processes to ensure optimal stock levels and cost efficiency. Compliance and Standards: Ensure compliance with all regulatory requirements, including health and safety standards, licensing, and operational policies. Maintain cleanliness and organization throughout the establishment. Qualifications: - Bachelor’s or Similar degree in Hospitality Management, Business Administration, or a related field preferred. - Minimum of 5 YEARS of experience in restaurant or hospitality management, with a strong focus on high-volume operations. - Proven track record of driving sales growth and achieving financial targets. - Exceptional leadership and team-building skills, with the ability to motivate and inspire a diverse workforce. - Strong analytical and problem-solving abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with a guest-centric approach. - Proficiency in restaurant management software and POS systems. What We Offer: - Competitive salary commensurate with experience - Opportunities for professional development and career advancement within a growing company. - A dynamic and supportive work environment that values collaboration and innovation. Application Process: If you are a passionate and experienced hospitality professional looking to make a significant impact in a vibrant restaurant and lounge setting, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to US