Wecanstaffing

Door Host Caravan Southbank, London Overall earnings up to 16.20 per hour Full time This November, we're opening our tenth, and biggest Caravan at the Southbank. And we're looking for an exceptional Door Host who knows how to kick things off with an awesome hello & can awe from the very first impression! We're after someone kind, confident, high-energy and genuinely passionate about what they do. Someone who knows how to own a wait list, manage a queue and gets a kick out working in a team to give everyone who walks through the door, the best experience possible. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Door Host, you'll work with all departments to make sure every guest's journey runs beautifully whenever you're in the building. That means engaging in the Caravan culture, hospitality, adding special moments, and making sure every one of your guests that leaves the restaurant has the best experience possible. What you'll be doing as Door Host • Starting the guest journey with a bang! Engaging with passersby and using your genuine personality to make everyone feel welcome, • Taking full ownership of the door and helping create the kind of hospitality people want to come back for, • Developing your own skills & knowledge and sharing that knowledge with your team, • Supporting all your colleagues; making sure everyone feels welcome, and smashing each service as a team, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Door Host and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating 'Prix-Fixe' menu at remarkably low prices. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Senior Host? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Senior Host: • Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively., • Anticipate guests' needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!, • Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Door Host Overall earnings up to £15.70 per hour, dependent on experience. At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Door Host who knows how to kick things off with an awesome hello & can awe from the very first impression! We would love to hear from you if you're up for a new venture and a fresh start. It's an exciting time to join us as we're looking forward to expanding in the coming years, with new openings on the horizon To say thanks for choosing us, we also offer our Door Host and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. What you'll be doing as a Caravan Door Host: • You'll be delivering our 'Caravan of Love' style of customer experience by working with the rest of the team, • You'll be the first point of contact to welcome our customers to enjoy our 'well-travelled' food and drink, which is inspired by flavours from our founders' native New Zealand, as well as their global travels., • You will be open to learning in order to develop your knowledge and skills, • You'll take ownership of your role and thrive in a busy restaurant Caravan Values We live by 4 core values. We expect our Host and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Your Role: We are looking for an experienced and vigilant Door Host to join the host team. The Door Host is the first and last point of contact our guests face when visiting our venue. This role requires someone who is incredibly dynamic and who leaves a great first and last impression on every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host of who is arriving, and ensuring the operation runs smoothly. The ideal candidate will be responsible for maintaining a secure and safe environment for both staff and guests. This role requires excellent observational skills, the ability to handle conflict, and a commitment to upholding safety protocols. The Door Host will play a crucial role in ensuring our guests' satisfaction. Your Rewards: As a Door Host, we don’t just give you a job you love; we like to reward you for all your commitment and dedication at work. These benefits include: • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 days’ holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host, we would love you to have: • Experience working in a fast-paced environment, • Previous experience as a Host in a similar venue, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Riyadh, Doha, Bahrain & Singapore.

Please note this position is for an OVERNIGHT Host/Hostess, working hours between 9:00PM until 07:00AM the next day. Our Duck & Waffle team is looking for an experienced OVERNIGHT Host/Hostess to join the family. Service is always at the forefront, so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants, • 28-day holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff party Your Requirements: The OVERNIGHT Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As an OVERNIGHT Host/Hostess, we would love you to have: • Experience in a fast-paced hospitality environment, • Availability to work evenings, weekends and most holidays, • Excellent written and verbal English language communication skills, • Greet guests and seat them at tables or in waiting areas, • Exceptional attention to detail, • Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant, • Ability to multitask and follow directions, • Flexibility in scheduling is strongly preferred Salary: starting at £16.00 per hour Schedule: Full-time Location: 110 Bishopsgate - EC2N 4AY