Studio Receptionist
1 day ago
London
We are seeking a friendly, organized, and proactive Receptionist to be the first point of contact at our dynamic podcast and content studio. The ideal candidate will provide exceptional customer service, assist with studio setup and breakdown between bookings, and handle various administrative responsibilities to ensure smooth day-to-day operations. Key Responsibilities: Customer Support & Front Desk: Greet and check in clients, creators, and guests warmly and professionally.
Answer phone calls, emails, and messages promptly and helpfully.
Provide information about services, pricing, availability, and studio policies.
Manage client scheduling, rescheduling, and cancellations.
Support clients during their studio session if questions or minor needs arise. Studio Setup & Maintenance: Prepare studios before each booking (lighting, equipment check, cleanliness).
Reset studio spaces between sessions and ensure they meet quality standards.
Handle basic troubleshooting of studio equipment (training provided).
Maintain cleanliness and organization of common areas and workspaces. Administrative Duties: Monitor and manage studio calendar and booking systems.
Maintain client records and collect necessary documentation or waivers.
Track inventory and supplies; notify management of low stock or needs.
Support billing, invoicing, and payment processing (as needed).
Assist with social media scheduling or light marketing tasks (optional, based on skill). Qualifications: Previous experience in a receptionist, front desk, or customer-facing role preferred.
Interest or background in podcasting, media, or content creation is a plus.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Comfortable with basic tech (email, calendars, studio software; training provided).
Forward StudiosActive 9 minutes ago
