Luxury Brand Stylist / Sales Associate
5 days ago
London
Company Description Huishan Zhang Ltd is a luxury fashion brand that blends Eastern heritage with Western influences, featuring romantic and sophisticated collections characterized by strong lines and feminine details. Founded by Chinese-born, London-based designer Huishan Zhang, the brand has garnered global recognition, including a permanent couture piece in the Victoria & Albert Museum and numerous awards such as Chinese Designer of the Year and the Dorchester Fashion Prize. The label is a mainstay at London Fashion Week and has attracted VIP clientele, including Gwyneth Paltrow and Keira Knightley. With continuous support from high-profile press and editorials, Huishan Zhang Ltd continues to shape the global fashion industry. Role Description This is a full-time, on-site role for a Luxury Brand Stylist to support sales performance, deliver a consistently elevated client experience, and ensure the smooth day-to-day operation of the Mount Street boutique. Qualifications • 2-4 years’ experience in luxury or premium fashion retail, • Strong sales performance in a client-led environment, • Experience working with high-value and repeat clientele, • Highly organised with strong attention to detail, • Professional, polished, and commercially aware Specific Duties: • Deliver a personalised, high-standard client experience in line with luxury service expectations, • Drive sales through styling, product knowledge, and active client engagement, • Build and maintain a client book to support repeat business and retention, • Process transactions, returns, exchanges, and refunds accurately, • Maintain and update client records; support CRM and clienteling activity, • Receive, unpack, and organise stock deliveries, • Support stock control, replenishment, cycle counts, and stock takes, • Maintain inventory accuracy and report discrepancies promptly, • Support e-commerce operations, including order preparation and returns as required, • Maintain shop floor and back-of-house standards, including visual presentation and cleanliness, • Support private appointments, VIP visits, and in-store events, • Liaise with Store Manager, Head Office, Press, and Wholesale teams on operational requests