Retail Assistant
hace 2 horas
£14 por hora
Jornada parcial
London
Job Summary We are looking for a reliable, organised and customer-focused Retail Assistant to support the daily operations of our retail store. The successful candidate will be responsible for stock replenishment, preparing delivery orders, managing sales transactions, handling cash and completing end-of-day sales reports. The role requires good attention to detail, strong organisational skills and the ability to work efficiently in a fast-paced retail environment. Key Responsibilities 1. Stock Management & Replenishment • Replenish shelves and displays to ensure products are fully stocked and neatly presented., • Monitor stock levels and report low-stock items to management., • Receive, check and organise incoming stock deliveries., • Ensure products are correctly labelled and priced., • Maintain a clean, tidy and organised stockroom and sales floor., • Assist with regular stock counts and inventory checks. 2. Delivery Order Processing • Prepare and process customer delivery orders accurately and efficiently., • Generate delivery orders and ensure all relevant information is correctly recorded., • Pick, pack and check items against customer orders before dispatch., • Coordinate with delivery personnel to ensure timely order fulfilment., • Maintain accurate records of delivery orders and report any discrepancies. 3. Sales & Customer Service • Assist customers with product enquiries and purchases., • Process sales transactions accurately using the Point of Sale (POS) system., • Handle cash, card and other payment methods., • Monitor daily sales activities and ensure transactions are correctly recorded., • Handle customer enquiries, returns and exchanges in accordance with company policies., • Support the team in achieving daily and monthly sales targets. 4. Cash Handling & End-of-Day Reporting • Manage cash transactions accurately throughout the day., • Perform end-of-day cash counting and reconciliation., • Prepare daily sales and cash reports for management., • Verify cash, card and other payment totals against POS records., • Identify and report any cash discrepancies promptly., • Ensure all sales records, receipts and financial documents are properly maintained., • Follow company cash-handling and security procedures. 5. General Store Operations • Support daily opening and closing procedures., • Maintain store cleanliness, organisation and product presentation., • Ensure compliance with company policies and operational procedures., • Assist with other store-related duties as assigned by management. Requirements & Qualifications • Previous experience in retail, sales or cashier operations is preferred., • Basic computer skills and familiarity with POS systems., • Good numerical skills and confidence in handling cash., • Strong attention to detail and accuracy in record-keeping., • Good communication and customer service skills., • Ability to multitask and work independently or as part of a team., • Reliable, punctual and responsible., • Willingness to perform physical tasks, including stock replenishment and handling deliveries. Key Skills • Stock Control & Inventory Management, • Delivery Order Processing, • Sales Transaction Management, • Cash Handling & Reconciliation, • Daily Sales Reporting, • Customer Service, • Time Management & Teamwork Performance Expectations The Retail Assistant is expected to: • Maintain accurate stock levels and well-organised product displays., • Process delivery orders correctly and on time., • Provide efficient and professional customer service., • Ensure all sales transactions are recorded accurately., • Complete end-of-day cash reconciliation and reporting without unnecessary delays., • Minimise stock discrepancies, order errors and cash variances., • Contribute to the smooth and efficient daily operation of the store. Note: This job description outlines the main duties and responsibilities of the position. Additional tasks may be assigned according to business needs.
Bhavin D.Activo hace 3 horas
