Supported living/ Turning Key

Job Purpose To provide safe, person-centred and consistent support to individuals with complex needs who may present with behaviours that challenge, physical aggression, impulsivity, destructive behaviour, absconding risks and significant difficulties with emotional regulation. The Support Worker will work as part of an enhanced staffing model, which may include 3:1, 4:1 or 5:1 support, and must be confident working within a structured multidisciplinary care environment where effective communication, teamwork, situational awareness and adherence to individual care plans are essential. The role requires staff who can remain calm and professional during periods of significant behavioural escalation and who understand that prevention, positive behaviour support and de-escalation must always be prioritised before restrictive intervention. Key Responsibilities • Deliver high-quality, person-centred support in accordance with the individual's care plan, risk assessments, Positive Behaviour Support (PBS) plan, DoLS authorisation and other agreed protocols., • Work effectively within 3:1, 4:1 and 5:1 staffing arrangements and understand individual staff roles during periods of increased risk., • Recognise individual triggers, early warning signs and changes in behaviour and respond proactively., • Use appropriate verbal and non-verbal de-escalation techniques to reduce distress and prevent escalation., • Maintain calm, neutral and non-confrontational communication during challenging situations., • Use distraction, redirection, environmental changes, sensory strategies and appropriate reduction of demands where identified within the individual's care plan., • Maintain appropriate positioning, personal space and situational awareness when supporting individuals presenting with physical aggression., • Safely manage behaviours including hitting, kicking, biting, scratching, headbutting, grabbing, hair pulling, throwing objects and damage to property., • Follow approved breakaway, self-protection and physical intervention procedures where required., • Only participate in restraint or restrictive intervention where this is lawful, necessary, proportionate, authorised within the individual's care arrangements and within the worker's current training and competency., • Understand the principle of least restrictive practice and use physical intervention only as a last resort., • Support individuals subject to DoLS and other restrictions while maintaining their dignity, rights and independence., • Support individuals with complex communication needs using simple language, visual aids, structured choices and other agreed communication strategies., • Provide support with personal care, daily living activities, meals, medication, community access and meaningful activities as required., • Maintain professional boundaries while developing positive and trusting relationships., • Accurately record care delivery, behavioural observations, incidents, restrictive interventions and other significant events., • Immediately escalate safeguarding concerns, injuries, incidents, medication concerns and changes in presentation., • Participate in incident reviews, debriefs, supervision, competency assessments and mandatory training., • Work collaboratively with colleagues, senior staff, clinical professionals, family members and other professionals. Essential Experience Candidates must have: Previous experience supporting individuals with complex needs and behaviours that challenge. • Previous experience working on enhanced staffing packages such as 3:1, 4:1 or 5:1, or demonstrably comparable high-acuity services., • Practical experience of managing behavioural escalation and physical aggression., • Strong practical experience using de-escalation techniques., • Experience of working within detailed care plans, risk assessments and behavioural support plans., • Experience maintaining safety while working as part of a coordinated staff team., • An understanding of safeguarding, duty of care, least restrictive practice and professional boundaries. Physical Intervention Training DMI (Dynamis) training is highly desirable. Candidates with current or recent PMVA training or another recognised physical intervention/restraint programme may also be considered, subject to review of the training undertaken and successful completion of any required organisation-specific training and competency assessment before participating in physical interventions. Previous practical experience of appropriately managing restraint or restrictive intervention within a high-risk care environment is strongly preferred. Desirable Experience • Positive Behaviour Support (PBS)., • Learning disabilities and/or autism., • Acquired brain injury., • Mental health support., • DoLS/restrictive care arrangements., • Absconding and community-access risks., • Supporting individuals with limited or complex communication., • Alcohol/substance-related behavioural risks., • Incident reporting and post-incident debriefing Personal Attributes The successful candidate must be calm under pressure, emotionally resilient, observant and able to respond quickly without becoming confrontational. They must be able to follow detailed instructions, work consistently with colleagues and recognise that changing approach or acting independently from an agreed behavioural strategy can increase risk. Excellent communication, teamwork, professional boundaries and the ability to maintain dignity and respect during highly challenging situations are essential.

We are looking for a kind, compassionate, reliable, and positive individual to provide high-quality, person-centred care while promoting the client’s independence, dignity, confidence, and wellbeing. The role involves building a trusting and respectful relationship with the client and providing friendly, patient, and meaningful companionship. Responsibilities may include: • Providing personal care sensitively, including support with washing, dressing, toileting, grooming, and personal hygiene., • Offering companionship, conversation, reassurance, and emotional support., • Encouraging the client to remain as independent, active, and involved in daily life as possible., • Supporting daily routines, household tasks, meal preparation, shopping, and other practical activities when required., • Accompanying the client to appointments, social activities, outings, and community activities., • Encouraging hobbies, interests, exercise, social interaction, and activities that support physical and emotional wellbeing., • Supporting mobility and helping the client move around safely where necessary., • Providing medication support or reminders in line with the agreed care plan and relevant procedures., • Observing changes in the client’s wellbeing and communicating any concerns appropriately., • Respecting the client’s dignity, privacy, choices, preferences, and confidentiality at all times., • Helping to maintain a calm, safe, positive, and enjoyable environment. The ideal candidate will be caring, respectful, dependable, attentive, and able to use their initiative. They will understand that excellent care involves more than completing tasks: it also means helping the client feel valued, listened to, comfortable, confident, and supported. Kindness, respect, a positive attitude, and a genuine interest in helping the client enjoy the best possible quality of life are essential.

Looking to start your career in dental nursing? Join a team that will support, train, and inspire you every step of the way. We are a welcoming, modern dental group committed to delivering outstanding care to every patient. Our practices are designed to help people feel at ease from the moment they walk in, and we believe in building real connections with our patients to improve their experience, confidence, and oral health. We’re looking for enthusiastic individuals who want to start or continue their journey as a Trainee Dental Nurse. Whether you’ve already started your dental nursing course or are completely new to the profession, we’d love to hear from you. What We’re Looking For: • Proof of enrolment (or enrolment letter) for a GDC-approved dental nurse course, • Eligibility to work in the UK (including National Insurance number), • Willingness to begin or continue Hepatitis B vaccinations, • Enhanced DBS check (or willingness to obtain one), • Basic understanding of infection control and decontamination, • Organised and reliable – able to assist with patient records, notes, and admin, • A team player who is calm under pressure and eager to learn, • Comfortable helping with reception and front-desk tasks when needed, • No previous dental experience is required – full training will be provided. What You’ll Be Doing: • Supporting dentists during patient treatments, • Ensuring treatment rooms are clean, safe, and well-stocked, • Helping patients feel comfortable before, during, and after appointments, • Managing instruments, materials, and stock, • Learning valuable clinical and patient-care skills as you train What You’ll Get: • Full support and training in a friendly, professional environment, • Access to ongoing development opportunities once qualified, • Health and wellbeing benefits, including Employee Assistance Programme and virtual GP, • Up to 30 days of annual leave with service (plus bank holidays), • Discounts on gyms, restaurants, retail, and more

Operations and Customer Service Assistant (part-time) Pay: £12.71 per hour Job Description: We are looking for a part-time Operations and Customer Service Assistant to support our patient-facing company operations. The Operations and Customer Service Assistant will join the operations team with primary responsibilities being providing assistance to patients and preparing orders of our innovative medical device direct-to-patients. The position will initially begin at 2 days per week, with the potential for additional hours as business needs evolve. Key responsibilities: • Customer support: Provide support for patients via email and phone calls by providing information, resolving issues and where relevant, liaising with the technical/engineering team., • Pick-and-pack fulfilment: Follow established procedures to efficiently and accurately prepare patient diagnosis kits for shipment. Undertake these tasks with a high attention to detail to avoid errors., • Client support: Communicate with healthcare professionals who use our system and support their questions and requests. Escalate and document issues that require the attention of senior team members., • Processes, procedures and policies: Support other business operational procedures according to organisational objectives where needed, including inventory organisation About you: • Customer service experience: Have prior experience communicating with patients or customers across mediums., • Keen attention to detail: Ability to quickly pick up processes, whilst being meticulous and precise. Especially with the manual processes involved in the role., • Tech Literate: A good grasp of basic technology, allowing you to navigate the systems and software we use, including our custom web platform, customer service portal, fulfilment system and basic functions of Google sheets/Excel., • Independent working style: Ability to work hard and stay focused by managing your own time well What’s in it for you? • Chance to work at an exciting, growing company: We provide a fun and entrepreneurial work environment within an exciting high-growth business, • Helping people: You will use your skills to make a real difference to the lives of millions of people all over the country (and the world), • Great team: You will be joining an experienced, friendly and extremely talented team., • Benefits: We offer flexible hours, free eye tests, holiday purchasing scheme, weekly office breakfasts, social events… and other perks we continue adding as the company grows. We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we’d love to hear from you.

Looking for experience part time day centre care manager with level 5 for Monday to Friday 9 to 3pm

We are seeking a reliable, compassionate and experienced Live-in Carer to provide personalised care and support to a client in the Walthamstow / East Barnet area. Key Responsibilities: • Provide personal care and assistance with daily living activities., • Support with meal preparation, medication as directed and light household duties., • Promote the client’s dignity, independence, safety and wellbeing., • Provide companionship and report any concerns appropriately. Essential Requirements: • Previous professional care experience is essential., • Relevant care qualifications, such as Care Certificate, Level 2/3 Diploma in Adult Care or equivalent, are desirable; willingness to complete required training may be considered., • Full, valid UK driving licence is preferable., • Good communication skills, reliability and a caring attitude., • Right to work in the UK and satisfactory DBS checks.