Senior Spa Therapist
5 days ago
London
Senior Spa Therapist Location Wimbledon Job Type – full time, part time, fixed term maternity cover or flexible Salary - £16.26 Who We Are Wimbledon Leisure Centre & Spa and Spa Experience are part of GLL, the UK's largest leisure operator and charitable social enterprise. Our aim is to improve the social, mental, and physical health of the communities we’re a part of, and we exist to make high-quality wellness genuinely accessible to everyone. As a not-for-profit organisation we reinvest back into our facilities, our people, and the communities we serve. What We're Looking For We are looking for a friendly, reliable and approachable NVQ Level 3 or equivalent therapist with 3+ years’ spa or salon experience, who delivers high-quality service with minimal supervision. A strong team player with a proactive and professional approach, who uses initiative, contributes ideas for improving standards and guest experience, and takes pride in supporting the wider success of the spa. Essential Minimum NVQ level 3 in Beauty Therapy or equivalent Proficiency in massage, facials, body treatments, manicure, pedicure, waxing and tinting (please still apply if you are trained most of those) Professional outlook with excellent interpersonal skills Ability to work independently and manage your time effectively across a busy treatment schedule Sound understanding of health and safety, contra-indications, and professional boundaries Genuine passion for wellbeing and making a positive difference to people's lives Proactive team player Desirable (Please still apply if you meet the ‘essential’ criteria but not these following points) Experience with booking systems or spa management software Additional skills such as hot stone, lymphatic, bamboo massage, reflexology or keen to learn Ability to train others Key Responsibilities Treatments & Guest Care Deliver a full range of treatments to a high professional standard Conduct thorough client consultations to understand each guest's individual needs and health considerations Adapt techniques and treatment plans to suit individual client requirements and preferences Upsell treatments, treatment add-ins, retail products and thermal facilities Support marketing initiatives and promotion of the spa Ensure treatment rooms are fully stocked and support with stock control Team & Operations Work with reception team to support customer service including towel stocking, thermal suite cleaning and general admin to support operations Assist with managing appointment bookings and client records using our booking system Contribute positively to the team culture Participate in ongoing training and CPD opportunities Standards & Environment Maintain hygiene, cleanliness, and presentation standards Conduct opening and closing procedures in treatment rooms Follow all health, safety, and safeguarding protocols to protect both guests and colleagues Adhere to GLL's spa standards and operating procedures at all times As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics:? This is a fixed term or flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits:? Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL’s Live Better app. GLL Society benefits (if you choose to join the Society after your probation period) include:? The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet. About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so yo
Soheyl A.Receptionist / Personal Assistant•Active 19 days ago
