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About the job We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Front Office Assistant. As a Front Office Assistant you will: Be highly courteous and give our guests a memorable welcome and lasting impression Provide exceptional service by demonstrating full knowledge of our products, services and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guests needs in a resourceful manner Successful Front Office Assistants have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Time Management, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £24600.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
About the job Citadines Trafalgar Square London is seeking a confident Front Office Manager to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Assistant Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Front Office Manager, you will be responsible for: Managing the day-to-day work of the Front Office Team, from customer service to administration Ensuring that the Team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Undertaking and overseeing Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensuring questions are answered and complaints are managed, seeking advice from senior management as necessary Ensuring best practice at all times and put forward ideas to management as to how standards, processes and procedures can be maintained and improved To be successful in the role of Front Office Manager, we require: Previous supervisory or managerial experience in a similar role Excellent guest engagements skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to lead and develop teams A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Front Office Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Department: Room Division Management Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Assistant Manager Victorian London Pub The Square Tavern, Euston, London NW12PE Salary package of up to £33,000 per annum package plus, earn more with tips. For a successful application, you should either have prior management experience in a busy, fast-paced environment, or demonstrate a strong desire to lead your own team. We are recruiting for a career-focused and enthusiastic Hospitality Professional who wants to work for an inspiring and ever-evolving company working directly with the owners of the venue. From that first smile on arrival to the last wave out of the door, an Assistant Manager ensures all our guests have a positive drinking and dining experience. What makes you a brilliant Assistant Manager… You’re an experienced, inspirational leader who cares passionately about creating a positive environment for your customers and your team - You know how to maximise commercial opportunities and you support your General Manager in controlling the business, ensuring it’s profitable at all times - You will competently assist the General Manager in the planning, organisation and management of the pub activities - You will focus on the development of staff to deliver outstanding hospitality and high customer service standards - You will deliver on The Square Tavern’s values and proactively lead our business objectives to help to achieve the company’s overall aim of ‘operational excellence’ What’s in it for you… - Closed on Sunday’s! We’re currently not open Sunday’s and with a flexible rota, there’s opportunities to have weekends off. - A company culture to get excited about – empathetic and supportive, personal development plans, having a voice, and a focus on you having a work/life balance - Excellent training and professional development, including achieving a L4 Management & Leadership Diploma, up to L3 Health & Safety, L3 Food Safety, Practical Training Skills, Personal Licence, First Aid...and much more - Working directly with the owners, there’s great career development with guaranteed opportunities for progression to Deputy and then, General Manager and flexibility to move within the group - Thoughtful shift patterns for that work/life balance - Team building events, inspiring industry days out, trips to vineyards and Gin distilleries etc...all to celebrate success - Employee of the month - win a £50 voucher - NEST pension contributions and 28 days holiday pay The Square Tavern’s success has been firmly built through its people. We provide a culture where everyone is given the opportunity to meet their potential, and develop their behaviours, skills and knowledge through our Training Academy. Developing leadership competencies that enable individuals to grow, is how we are able to deliver our high standards of food and drink service. We embrace diversity and equality in a serious way. The more inclusive we are, the better our workplace will be.
Company: MCS Contract Services Ltd We require an experienced Handyman/Woman who is local to N19 4DR YOU MUST DRIVE AND WE PROVIDE THE VEHICLE. £130 per day to start Rising to £140 in April 2025. Monthly Payment into your account. SELF EMPLOYED OR PAYE ITS UP TO YOU Job Description Handyman with good painting skills. YOU MUST HAVE A DRIVING LICENSE OR YOU CANNOT APPLY FOR THIS JOB Must have experience in painting and decorating both residential and commercial properties. You must also have your own tools to carry out your work such as brushes etc. We are looking for an Experienced handyman/woman on a temporary basis to start. The ideal candidate will have a strong knowledge of all aspects of handyman work and decorating, including preparation, application, and finishing. They will also be able to work both independently and as part of a team. unfortunately, we do not have enough work as yet to employ an extra person on a full time basis but this is a good opportunity to get involved with the company and it could lead to a permanent position. This is a good chance to work with a friendly growing team. Good Luck
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Trainee Data Scientist - No Experience Required Are you looking to kick-start a new career as a Data Scientist? We are recruiting for companies who are looking to employ our Data Science Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: Step 1 - Full Data Science Career Training You will begin your data science journey by studying a selection of industry-recognized courses that will take you from beginner level all the way through to being qualified to work in a junior Data Scientist role. Through the interactive courses, you will gain knowledge in Python, R, Machine Learning, AI, and much more. You will also complete mini projects to gain practical experience and test your skills while you study. Step 2 - CompTIA Data+ CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. It teaches Data Mining, Visualization, Data Governance & Data Analytics. In any industry, gaining official certifications is very important in the recruitment process. Therefore, this globally recognized certification will enhance your CV and make you stand out from the crowd. Step 3 - Official Exam The CompTIA Data+ exam will certify that you have knowledge and skills required to transform business requirements in support of data-driven decisions through mining and manipulating data, applying basic statistical methods, and analysing complex datasets while adhering to governance and quality standards. The exam is 90 minutes long and can be sat either in your local testing centre or online. Step 4 - Practical Projects Now that you have completed your theory training and official exams, you will be assigned 2 practical projects by your tutor. The projects are the most important part of the traineeship as it will showcase to employers that you have skills required to work in a data science role. The projects will use real world scenarios where you be utilising all of the skill that you have learned. Whilst you are progressing through the projects, you will have the ongoing support from your personal tutor. Once both projects have been completed and given the final sign off, you will have completed the traineeship and will be ready to move onto the recruitment stage. Your Data Science Role Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Data Scientist role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in data science? Apply now and one of our friendly advisors will be in touch.
The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Hostess, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.