UNTIL Soho - Flexible Wellness Workspace

Who We Are We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads. UNTIL isn’t just a space, it’s a community where London’s leading self-employed wellness practitioner come together under one roof to unlock their potential, collaborate and grow. Our clubs are used by 40+ different disciplines including personal trainers, physios, therapists, life coaches, nutritionists, dentists and doctors. At present we operate three central London clubs, Soho, Liverpool Street and Marylebone. We have plans to rapidly expand locations in 2024. We’re currently going through Series A funding. Things are about to get even more exciting! What You’ll Do We are looking for a full-time Community Associate to join our clubs. Our Community Associates are the first point of contact for our members and their guests. This role is pivotal to the success of our clubs. You’ll be the face of UNTIL, build long lasting relationships with our members and play a crucial role in ensuring they have a great experience with every visit to our clubs. There are three key components to this role: 1) Deliver Best-In-Class Service - welcome members and guests with genuine warmth and care. Be one step ahead by naturally anticipating their needs and understanding their different requirements and expectations. 2) Maintain High Standards - conscientiously follow UNTIL club operating procedures, brand & behaviour standards and complete daily/weekly tasks, checklists and walk-arounds. Ensure all areas within the club are clean and presentable, co-ordinating with colleagues, contractors and cleaning team to resolve issues. 3) Support a Thriving Community - act as a community promoter and ambassador. Foster positive member experiences, behaviours and interactions. Seek member feedback to improve our services and their experiences. What We’re Looking For Front of House Experience - experience in retail, hospitality, leisure. A friendly approachable manner, good understanding of customer service and a passion for delivering high quality service. The Ability to Multitask - excellent time management skills, calm when faced with day-today challenges of a busy reception area and can juggle multiple tasks at once. A Dependable Team Player - build positive and trusted relationships with other team members. Operate with integrity, clarity and passion. Great Communication Skills - build a rapport with members and their guests. Display emotional intelligence and adapt your style when required. A ‘can-do’ attitude - comfortable with being flexible and adapting when things change. A natural problem solver and doer. Organised and proactive, everyone knows that you have a handle on everything. A Passion for Wellbeing & Growth - a keen interest in being the best version of yourself. You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing.

About Movemeon We’re a fast-growing, tech-enabled, London-based scaling company. We were founded with the simple aim of making discovering great jobs and great candidates easier. Today, Movemeon is used by some 60,000 strategic and commercial professionals and 5,000 businesses (from the likes of Sky, Amazon, and GSK to early-stage, VC-backed startups) in 100+ countries. This role would suit someone looking to join a disruptive player in the recruitment industry within a supportive, inclusive, and fun environment. About the role We are now seeking a new Client Success Associate to join the business and help us achieve even greater progress in 2024 and beyond. The Client Success team, together with the Growth team, is the wider customer-facing team at Movemeon. As a Client Success Associate/Junior Manager, you will be the main point of contact for our clients and candidates throughout the recruitment processes, and you will work with them to make sure they are getting the most out of the Movemeon platform. You will use strong commercial acumen and a good understanding of what makes an excellent client deliverable to drive success in each process you manage. The activities you’ll be responsible for will include: Being a point of contact for our clients, building strong client relationships, and ensuring an excellent client and candidate experience; Undertaking a set list of activities via our platform to maximize our candidate search process Supporting clients in screening profiles and advising on what potential levers to pull to ensure the right quality of candidate is found What we’re looking for A natural organizer with strong attention to detail; Someone who likes structure/ routine task execution and who can work fairly independently A genuine interest in the recruitment/ tech space and ideally prior professional work experience Someone who is self-motivated and able to work autonomously; Effective prioritization based on impact A highly effective communicator at all levels (within the team and with senior clients alike); Fluent English and German language skills (written communication and spoken) What we offer £25,000-27,500 basic annual salary (depending on experience) Quarterly bonuses 5% pension 27 days of holiday and your birthday off. We also give you an extra day off for each year you are with us after your second working anniversary Fantastic office based in Clerkenwell Enhanced maternity and paternity leave; Flexible working on average 1 to 2 days in the office per week A fun and friendly team - we’re a truly sociable, humble bunch of people who genuinely enjoy working together; A company trip away each year and regular team socials Excellent progression opportunities in a growing business. N.B. No visa sponsorship offered