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Subex UK Ltd is hiring!
We're looking for passionate Application Support Consultant – Telecom Domain professional to join our dynamic team based in Ipswich, UK.
If you're passionate about this opportunity, we would love to hear from you! Apply now and take the first step towards an exciting new career with Subex UK Ltd.
Role Title: Application Support Consultant
Experience: 1 Year onwards
Eligibility: Candidate should have right to work in UK without any time limit (Mandatory)
Job Type: Full-time
Benefits: Life insurance & Private medical insurance
Key Responsibilities:
Interaction with Subex customers and integrators to record and analyze reported problems and queries.
Reproduction and analysis of reported problems and queries and implementation of appropriate work-rounds or temporary patches to restore customer service ahead of a final resolution.
Pro-active monitoring of systems, where appropriate, to identify real and potential issues, ideally before they become a problem for customers.
Interaction with other support personnel and teams within BT to identify the underlying cause of reported problems or to answer queries.
Where analysis identifies the need for a code fix the Application Support Consultant is responsible for interaction with 3rd Line Support to expedite the required code fix, carry out testing and agree the appropriate means of delivering the fix (i.e. as an emergency fix or via the next scheduled upgrade).
Implementation of code fixes (e.g., emergency fixes), new releases and new installations.
24X7 On Call Rota.
Experience Knowledge & Skills
A bachelor’s degree in computer science, Engineering or a related discipline or equivalent professional certification.
Strong analytical and logical skills, solid written and oral communication skills, and the ability to explain complex issues to technical as well as non-technical people.
A basic understanding of UNIX and SQL query writing.
Desirable Characteristics:
Programming languages such as Java or SQL is a bonus
UNIX scripting experience
About us:
Subex is telecom AI company enabling connected experiences for CSPs across the globe. Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain.
We are open to the candidates who are currently based in Ipswich, UK and should have right to work in UK without any time limit (Mandatory).
We're looking for passionate Application Support Consultant – Telecom Domain professional to join our dynamic team based in Ipswich, UK.
If you're passionate about this opportunity, we would love to hear from you! Apply now and take the first step towards an exciting new career with Subex UK Ltd.
Role Title: Application Support Consultant
Experience: 1 Year onwards
Eligibility: Candidate should have right to work in UK without any time limit (Mandatory)
Job Type: Full-time
Benefits: Life insurance & Private medical insurance
Key Responsibilities:
Interaction with Subex customers and integrators to record and analyze reported problems and queries.
Reproduction and analysis of reported problems and queries and implementation of appropriate work-rounds or temporary patches to restore customer service ahead of a final resolution.
Pro-active monitoring of systems, where appropriate, to identify real and potential issues, ideally before they become a problem for customers.
Interaction with other support personnel and teams within BT to identify the underlying cause of reported problems or to answer queries.
Where analysis identifies the need for a code fix the Application Support Consultant is responsible for interaction with 3rd Line Support to expedite the required code fix, carry out testing and agree the appropriate means of delivering the fix (i.e. as an emergency fix or via the next scheduled upgrade).
Implementation of code fixes (e.g., emergency fixes), new releases and new installations.
24X7 On Call Rota.
Experience Knowledge & Skills
A bachelor’s degree in computer science, Engineering or a related discipline or equivalent professional certification.
Strong analytical and logical skills, solid written and oral communication skills, and the ability to explain complex issues to technical as well as non-technical people.
A basic understanding of UNIX and SQL query writing.
Desirable Characteristics:
Programming languages such as Java or SQL is a bonus
UNIX scripting experience
About us:
Subex is telecom AI company enabling connected experiences for CSPs across the globe. Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain.
We are open to the candidates who are currently based in Ipswich, UK and should have right to work in UK without any time limit (Mandatory).
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- 9AM-5PM
- Salary
- £27,559.68 – £33,000 yearly
- Starting time
- Immediate start!
Martlesham Heath, IP5 3RE, Martlesham
Information TechnologyMartlesham
Telecom AI company • More than 250 Employees
Hiring on JOB TODAY since June, 2024
Subex is telecom AI company enabling connected experiences for CSPs across the globe. Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class soluti
Ayesha Masud MasudActive 2 days ago
