Subex (UK) Limited

Subex UK Ltd is hiring! We're looking for passionate Application Support Consultant – Telecom Domain professional to join our dynamic team based in Ipswich, UK. If you're passionate about this opportunity, we would love to hear from you! Apply now and take the first step towards an exciting new career with Subex UK Ltd. Role Title: Application Support Consultant Experience: 1 Year onwards Eligibility: Candidate should have right to work in UK without any time limit (Mandatory) Job Type: Full-time Benefits: Life insurance & Private medical insurance Key Responsibilities: Interaction with Subex customers and integrators to record and analyze reported problems and queries. Reproduction and analysis of reported problems and queries and implementation of appropriate work-rounds or temporary patches to restore customer service ahead of a final resolution. Pro-active monitoring of systems, where appropriate, to identify real and potential issues, ideally before they become a problem for customers. Interaction with other support personnel and teams within BT to identify the underlying cause of reported problems or to answer queries. Where analysis identifies the need for a code fix the Application Support Consultant is responsible for interaction with 3rd Line Support to expedite the required code fix, carry out testing and agree the appropriate means of delivering the fix (i.e. as an emergency fix or via the next scheduled upgrade). Implementation of code fixes (e.g., emergency fixes), new releases and new installations. 24X7 On Call Rota. Experience Knowledge & Skills A bachelor’s degree in computer science, Engineering or a related discipline or equivalent professional certification. Strong analytical and logical skills, solid written and oral communication skills, and the ability to explain complex issues to technical as well as non-technical people. A basic understanding of UNIX and SQL query writing. Desirable Characteristics: Programming languages such as Java or SQL is a bonus UNIX scripting experience About us: Subex is telecom AI company enabling connected experiences for CSPs across the globe. Founded in 1994, Subex helps its customers maximize their revenues and profitability. With a legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their HyperSense line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. We are open to the candidates who are currently based in Ipswich, UK and should have right to work in UK without any time limit (Mandatory).

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.