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Responsibilities:
- Onboarding Process
- · Coordinate and facilitate the onboarding process for new customers onto our systems
- · Maintain user activation & management, including any customer change requests
- · Facilitate a customer or product termination from our systems
- Order Entry
- · Receive and process customer orders accurately and in a timely manner
- · Maintain accurate records of orders, including customer details and product information
- Renewal Management
- · Issue upcoming monthly reminder notifications to our customers
- · Quote creation, following customer request
- Monthly and Annual recurring invoicing
- · Invoice all monthly and annual customers, as per contract milestones
- · Maintain all monthly and annual recurring templates, includes non-contracted, pre-payment invoicing and requests for new open purchases for continuation of invoicing
- · Uploading of invoices to our customer Supplier Portals [Ariba and Vonage]
- General ad-hoc administration duties for role/team
- · Maintain processes and identify areas for improvement in the role
- · Collaborate with Finance Team and other areas of the business, such as Sales, Operations and Engineering
- · Building and maintaining positive relationships with external contacts
- Experience
- Required
- Languages
- English – Expert
- Employment
- Full-time
- Schedule
- 9am - 5.30pm
3 Manor Royal, RH10 9LU, Crawley
AdministratorCrawley
IT • 51-250 Employees
Hiring on JOB TODAY since June, 2024
Akixi is a fast-growing and profitable privately-owned company based in West Sussex, UK. Akixi is part of the Cisco Partner Ecosystem and a member of the Cisco Solution Partner Program.
Claudine WykesActive 4 days ago