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BSL Deaf Services Interpreting Agency Co Ordinator at Positive Signs - Positive Signs - Upminster

Oficina y Administración

hace 5 horas13 vistas

Positive Signs is growing — and we are looking for an experienced, highly organised, and people-focused BSL / Deaf and Interpreting Services Coordinator to join our expanding in-house team.
As a respected Deaf-led organisation, Positive Signs delivers high-quality BSL interpreting, Communication Support Workers (CSWs), Deaf Inclusion services, ClickBSL, and wider communication support solutions across the UK for individuals, businesses, and public sector organisations.
This exciting role sits at the heart of our operations, coordinating services, supporting enquirers and clients, liaising with a huge number of BSL Interpreters and freelance professionals, in addition to allocating jobs to our in house team and ensuring bookings are delivered smoothly, professionally, and with a strong commitment to Deaf inclusion and accessibility.
This is a fast-paced, varied, and rewarding position suited to someone who enjoys problem-solving, managing multiple priorities, and building strong working relationships with a wide range of people.
We are looking for someone who:

  • Has excellent organisation and communication skills and is an all rounder
  • Thrives in a busy, team-focused environment in a supportive team
  • Is confident liaising with new and existing clients, interpreters, CSWs, freelancers, and all enquirers end to end, ensuring requirements are met and delivered on site or remotely
  • Has a proactive, professional, and solutions-focused approach and able to prioritise each day
  • Can manage multiple live bookings and changing priorities with accuracy and attention to detail
  • Shares our passion for Deaf inclusion, accessibility, and high-quality service delivery across Positive Signs

Essential:

  • Minimum BSL Level 3 Signature qualifications preferred
  • Experience dealing with phone, SMS and emails, on booking systems, CRM platforms, scheduling tools, and calendars
  • Strong IT and digital / video communication skills
  • Excellent written English and communication skills
  • Ability to work under pressure and manage all bookings from enquiry through to completion
  • Strong attention to detail and organisational skills

Previous experience within a Deaf-led, interpreting, accessibility, recruitment, education, social care, or support organisation would be a significant advantage.
Why join Positive Signs?

  • Work within a respected and growing Deaf-led organisation
  • Be part of exciting developments including our own development and community based services as well as our own VRS service, - ClickBSL
  • Hybrid and flexible working opportunities available
  • Opportunities for career progression and further BSL development
  • Full-time and part-time opportunities considered
  • Combination of Upminster or Writtle ( Essex ) office-based meetings and work from home
  • Support meaningful Deaf-led and community-based projects
  • Join an ambitious, supportive, and forward-thinking team
  • Salary negotiable depending on experience

We strongly encourage experienced and committed to applications,
All interviews will be BSL / English friendly at Upminster office, after a phone / video chat
Ready to join us? Do you meet the criteria above ?


Job Types: Full-time, Part-time, Permanent, Graduate


Benefits:

  • Language training provided
  • Private medical insurance
  • Work from home

Work Location: Hybrid remote plus in Upminster RM14 2UN

  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    8 am to 4 pm
  • Salario
    desde 30.000 £ anual

pin iconSaint Lawrence Road, RM14, Upminster

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Oficina y AdministraciónUpminster

BSL Interpreting and Deaf Inclusion services • 11-50 empleados

En JOB TODAY desde noviembre, 2021

At Positive Signs, you are joining a Deaf + RSLI led business with a genuine purpose and strong community values.We are proud of our working environment where Deaf and Hearing meet and work well in partnership.

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