CCTV Operator - ASH Security - Tring

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*******Only UK resident can apply job *******
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• UK residency only

* The ability to communicate effectively with customers to truly understand their needs
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* You will require the right to work in the UK.
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** We Only Accept UK resident fully.
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** Most br over 26 Yers old.
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***** We don't accept Home office BRB.
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Work Place in two Location
35 Bow Street, London WC2E 7AU
52 Lime Street, London EC3M 7AF
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Control Room Operations Coordinator
About the Role
We are seeking a proactive, highly organised, and confident Control Room Operations Coordinator to oversee and support security operations across multiple sites. Based within a fast-paced control room environment, you will play a key role in ensuring full operational coverage, coordinating staff deployment, responding to incidents, and maintaining high service standards at all times.
This is a critical operational role suited to someone who thrives under pressure, can make sound decisions quickly, and has strong logistical and communication skills.
Hours of Work: Night shifts, 4 on- 4 off shift rotation.
Salary: To be discussed at interview
Key Responsibilities
Coordinate and oversee daily control room operations across multiple sites
Manage and plan staffing levels, ensuring full shift coverage at all times
Cover unfilled shifts, absences, and urgent operational requirements
Respond effectively to unplanned staffing or operational issues
Monitor booking on/off procedures, check calls, CCTV, mobile patrols, and alarm activations
Log, manage, and escalate incidents in line with company procedures
Produce accurate operational reports and maintain detailed records
Liaise professionally with on-site teams, senior management, and external partners
Conduct structured shift handovers to maintain operational continuity
Support vehicle coordination, key holding, and equipment management
Skills & Experience Required
Previous experience in a control room, operations, or security coordination role
Strong organisational and workforce planning skills
Proven ability to multi-task and prioritise in a high-pressure environment
Calm, decisive, and solution-focused approach
Excellent communication skills and strong attention to detail
Confident using IT systems, monitoring platforms, and scheduling tools
Valid SIA licence (mandatory)
Valid CCTV licence (desirable)
Full UK Driving Licence (desirable)
What We Offer
A varied and challenging operational leadership role
Supportive management team and professional working environment
Opportunities for career development within a growing security business
Benefits:
Company pension
Benefits:
Company pension
Experience:
Security : 1 year (preferred)
Control Room: 1 year (required)
Licence/Certification:
SIA Licence (required)
CCTV Licence (preferred)
Driving Licence (preferred)
Work Location: In person