Ecommerce Manager

🌟 Exciting Opportunity Alert! 🌟 We are looking for an experienced Senior Receptionist to join our vibrant Front of House team at Franco's on Jermyn Street, Green Park! 🏙️ Why Join the Franco’s Team? 💼 ✨ Competitive Pay: Earn £15 to £16 per hour, depending on experience, plus a yearly bonus! 💰 ✨ Fixed Full-Time Position: Work evening shifts from 4 pm, Tuesday to Saturday - Approx. 44 hours a week. 🌜 ✨ Generous Time Off: Enjoy Sundays off, 10 days off over Christmas, 4 days over the Easter weekend, and Bank Holidays. 🌴 ✨ Holiday: 28 days of holiday (including bank holidays) + extra days based on years of service. 🏖️ ✨ Professional Growth: Access training & development opportunities, including company-funded courses and career progression through ‘Flow Hospitality’. 🚀 ✨ Career Advancement: Opportunities to grow within both of our restaurants. 📈 ✨ Celebrate Success: Pass probation and enjoy a complimentary meal for 2! 🍽️ ✨ Employee Discounts: 50% off in both restaurants, Franco’s and Wiltons. 🍝 ✨ Great Benefits: Company sickness pay, pension scheme, uniforms provided and laundered, and meals while on duty. 🥗 ✨ Recognition & Rewards: Recommend a Friend scheme, Employee of the Month, and Employee of the Year awards. 🏆 Who Are We? 🤔 Franco’s, established in 1946, is one of London's first Italian restaurants, known for its traditional and contemporary Italian cuisine. 🇮🇹 Located on Jermyn Street, between Green Park and Piccadilly, we are a family-owned restaurant, managed by Director Jason Phillips, who brings a wealth of experience from The Savoy, The Avenue, and C London. 🍷 Our venue includes a bar area, a main dining room, and a versatile basement area that serves as two private dining rooms or additional seating. We’re open for breakfast, lunch, and dinner from Monday to Saturday, and closed on Sundays. 🥂 Check out more on our website: What Can You Bring to the Team? 💪 🎯 Experience: Previous experience as a Receptionist in a similar establishment, catering to 80-120 covers per service. 🎯 Hospitality Background: A must! SevenRooms & OpenTable experience is a bonus. 🎯 Customer Service Excellence: Top-notch customer service skills are essential. ⭐ 🎯 Strong Communication: Great organizational skills and a professional telephone manner. 📞 🎯 Calm Under Pressure: Maintain composure in a busy environment. 🎯 Passion & Pride: Show real passion for hospitality and what you do. 💖 🎯 Motivation & Commitment: A can-do attitude and a drive for success. 💥 🎯 Diverse Experience: Bring your knowledge and diversity to our team. 🌍 🎯 Enthusiasm to Learn: A genuine desire to grow and learn with us. 📚 🔍 Important: You must have the right to work in the UK, as we are currently unable to provide sponsorship. Join us at Franco’s, where tradition meets innovation! 🍴 Apply now and become a part of our incredible team! 🌟

We are seeking confident Receptionists to become part of our Front Office Team at Citadines Barbican London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £24600.00 per annum The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

RECEPTION MANAGER- NEW OPENING - AMBASSADORS CLUBHOUSE Salary - Up to £48,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

The Teller's role involves: - Handling customer transactions, such as deposits, withdrawals, and payments - Managing cash, counting, and balancing - Providing customer service, answering questions, and resolving issues - Processing loans, credit applications, and other banking services - Maintaining accurate records and following bank procedures The Security Officer's role involves: - Ensuring the safety and security of bank employees, customers, and assets - Monitoring CCTV cameras, alarms, and access control systems to prevent and respond to security incidents

Full-Time, starting September 2024 Location: Hammersmith, London (close to Stamford Brook Station) Salary range: Competitive and dependent on experience Working pattern: Office working (9.00-5.00 or similar) The Company Stephen Levrant Heritage Architecture Ltd is a nationally recognised practice of Conservation Architects, Heritage Planners, Surveyors and Historic Building Consultants based in London, Bristol, and Manchester. The company was established in 1992 in London and is currently working across the country on high-profile projects, for a range of private and public sector clients Experience required Prior experience in administration Have a polite and confident phone manner Possess strong written skills for drafting professional letters and emails Be proficient in IT as well as competence in the use of Microsoft Office package · Be highly organised and have good liaison skills Effectively manage their time Work well within a team Stay motivated and enthusiastic

At ETM Group, Managers should be born leaders, inspirational and dedicated to their craft. Our people are at the forefront of our business, and we look for leaders who take our company values of Excellence, Passion, Integrity and Challenge (EPIC) as seriously as we do! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Generous salary package and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme Money off your shopping at many high street stores Cycle to work scheme Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Access to the Otolo mentoring scheme Group wide Learning and Development opportunities WHAT YOU'LL NEED 1 year + experience in an Assistant Reception Manager/ Reception Manager role in a high-end venue Spotless communication skills, natural approachability, immaculate presentation and warm welcome manners, alongside admin, calls and enquiries handling exposure (Ideally) Experience with events organization, with business acumen to maximize seating arrangements with no compromise of the guest journey Proficiency with reservation platforms such as (ideally) Open Table and Collins Staff management and scheduling WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our next Receptionist, you… Are the ‘face of IBIS London City Shoreditch’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome! Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed. Look to create sparkles (memorable moments) for our guests. Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people. Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: Contract Type - Permanent Start Date - As soon as possible Location - Shoreditch To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. By joining us as a Receptionist, you will become part of a friendly team. Our hotel offers 348 rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Work Experience Positive problem solving approach. Time-Keeping. Organised. Multi-tasking. Able to work under pressure. Benefits Salary - £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Talent gym access Stylish and functional uniform provided Delicious complimentary meals on duty prepared by our creative chefs Discounted hotel rates all over the world in Accor Hotels Grow your skills and learn more through our Apprenticeship Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)