Assistant Store Manager
5 days ago
London
Assistant Store Manager - Oxford Street East, London Location: Oxford Street East, London Contract: Full-time | Permanent Store Type: Flagship | High Footfall | Influencer Hotspot Are you ready to step into a high-energy, high-impact role at the heart of London’s retail scene? Our Oxford Street East store is more than just a store - it’s a destination. With a state-of-the-art environment, a large, dynamic team, and a buzzing atmosphere, we’re looking for an Assistant Store Manager who’s ready to lead from the front. What You’ll Be Doing • Supporting the Store Manager in driving performance across all KPIs, • Leading by example on the shop floor - energising the team and delivering exceptional customer experiences, • Using data to pre-empt challenges and spot opportunities - you’ll be proactive, not reactive, • Creating a welcoming, exciting space for our diverse customer base - including high-profile visitors and influencers, • Acting as a brand advocate - both in-store and on social media - showcasing what makes OSE a must-visit destination, • Coaching and developing team members, spotting talent, and supporting progression, • Providing clear, constructive feedback and confidently addressing performance or conduct issues with fairness and professionalism, • Thriving in a fast-paced, high-volume retail environment where no two days are the same Who You Are • A confident, personable leader with a bubbly, can-do attitude, • Comfortable working autonomously while being a key part of a collaborative team, • Passionate about people, performance, and progression, • Social media savvy - happy to be the face of the store and engage with our online community, • Open and honest in your communication style - you’re not afraid to have the tough conversations when needed, always with empathy and clarity, • Ambitious and driven - always looking to go above and beyond, • Calm under pressure and energised by a busy, high-stakes retail setting Why Join Us? • Be part of our flagship team at one of the most iconic retail locations in the UK, • Work in a cutting-edge store with a passionate, supportive team, • Opportunities for career development and progression across the business, • A chance to make your mark and shape the future of our Oxford Street East experience Anything else you should know? • Sales and performance-based bonus, • Targeted incentives, • Competitive pension scheme, • Private Medical Cover for you, • Life Assurance - 4 x your basic annual salary, • Free eyewear annually with eligibility from day one of joining us!, • Opportunities to get involved in the OneSight EssilorLuxottica Foundation, • Discounts throughout the year for your friends and family, • Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between, • 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday, • Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan, • Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels, • Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme, • And so much more!