Full-Time Order Processor & Customer Support Assistant – Immediate Start - Gracee - Stanmore
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Full-Time Order Processor & Customer Support Assistant – Immediate Start
We are looking for a reliable and enthusiastic Order processor & Customer Support Assistant to join our friendly and supportive team. This is a full-time position with an immediate start. The role involves handling small, lightweight products only, and full training will be provided.
Key Responsibilities
- Process customer orders using our iPad-based system and prepare items for dispatch
- Organise stock, receive and sort deliveries, and monitor inventory levels using our software platform.
- Handle customer returns and replacements efficiently and accurately
- Answer customer enquiries by phone and provide excellent customer service when required
- Work closely with colleagues in a small, friendly team environment
- Maintain a tidy and organised workspace while ensuring attention to detail in all tasks
About You
- Fluent in English, both spoken and written
- Friendly, confident, and professional in dealing with customers and colleagues
- Well-organised, proactive, and able to work efficiently in a busy environment
- Positive attitude with a willingness to learn and develop new skills
- Strong attention to detail and ability to follow processes accurately
- Team-oriented and dependable
- Previous experience in customer service, retail, administration, or similar roles is advantageous but not essential
- Basic Excel skills would be beneficial but are not required
What We Offer
- Full training and ongoing support
- A welcoming and collaborative team environment
- Opportunities to learn new skills and grow within the business
- Clean and organised workplace
- Stable, full-time employment with regular weekday hours
Working Hours
Monday to Friday, 9:00 AM – 5:00 PM
Location
Based near Canons Park, Stanmore, with excellent public transport links.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- Monday to Friday, 9:00 AM – 5:00 PM
- Salary
- £25,000 – £26,000 yearly
- Benefits
- Xmas bonus
- Starting time
- Immediate start!
Branded Wholesale • 1-10 Employees
Hiring on JOB TODAY since November, 2022
We are a branded wholesaler based in Stanmore, supplying our products to a wide range of retailers including high street shops, independent department stores, and garden centres.
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