Health Care Assistant (HCA) - Oasis4life (F&D) Healthcare Ltd

JOB DESCRIPTION: Care Worker/ Care Assistant
Oasis4life F&D Healthcare Ltd
We are an equal opportunities employer. We are committed to recruiting, retaining, and developing a workforce that reflects at all levels the diverse communities that we serve. It is vital that we monitor and analyse diversity information so that we can ensure that our HR processes are fair and transparent.
The Candidate
Reports to: Supervisor
Purpose of role
To support clients with all aspects of their day-to-day living, so they can enjoy the best possible quality of life. You will mostly work alone with the service user in their environment, which could be in a care home or in their own home, providing care and support. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company.

Key responsibilities
To provide safe, reliable, compassionate care and support to meet the individual needs and wishes of each client. Each person is unique therefore you must respect each client’s choice about how their care and support is always given and promote their dignity.

You may be the only person the customer sees over a period of time; it is therefore essential to promptly report any changes or causes for concern to your line manager. You need to be clear about when to seek help and advice to keep clients safe and promote their well-being.

Duties

Care and support
Give non-discriminatory care and support that values the whole person rather than merely seeing a list of care needs. Carefully listen and observe how each client prefers their care and support to be delivered on a day-to-day basis. Help them make their own decisions so they can be as independent as possible.

Follow the instructions in the care and support plan agreed with each client. This may include:

• All aspects of personal care such as showering and bathing, dressing, grooming, dental hygiene, toileting, and continence care
• Assisting with medicines, ordering, and collecting prescriptions or returning unwanted medicines to the pharmacy for safe disposal
• Supporting the customer to eat and drink well. For example, helping the customer to plan what to eat and drink, giving gentle encouragement, shopping, preparing, and serving food and drinks, clearing the table, washing up and keeping the kitchen area clean and tidy, agreeing with the customer how to store food safely and when to dispose of out-of-date produce
• Safely using aids and personal equipment in a manner that respects the dignity of customers. For example, walking frames, wheelchairs, manual and electric hoists, sliding sheets and moving boards, hearing aids and other physical aids
• Housework such as dusting, tidying, washing floors, vacuuming, and sweeping, doing the laundry, and ironing, making beds, and changing the linen
• Social and physical activities or mental stimulation such as keeping in touch with friends/relatives, taking a customer out shopping or to social activities, hobbies such as reading, photo albums, games, etc.
• Supporting a customer through temporary and terminal illness, including end of life care, hospital appointments, liaising with community health support and families

Record and report

• The care and support that you provide and assistance with medicines
• Changes to a customer’s condition or other concerns e.g., faulty equipment or hazards in the home
• Response to emergencies, accidents, incidents, and safeguarding matters
• Contact with families, representatives or carers and other professionals
• Other matters as required by Oasis Healthcare procedures
• Keep all information about customers and their families secure and confidential except where policy requires you to share, to protect the interests of our customers

Work well as part of the Oasis Healthcare team

• Follow Oasis Healthcare policies, procedures, and guidance always
• Take part in staff and customer meetings
• Attend training activities, supervision, and appraisal meetings

This list is not exhaustive, and you may be asked to carry out additional duties. We will provide you with full training in line with regulatory requirements.