Hospital Advocate to support patients

JOB DESCRIPTION KEELY BARTON JOB TITLE:​SPA MANAGER REPORTS TO:​MANAGER OF OPERATIONS/ HOURS:​37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate

Join Our Caring & Compassionate Team! Are you a kind, patient, and dedicated individual looking to make a real difference in people’s lives? We are seeking compassionate Care Workers / Support Workers to join our team and provide essential support to individuals in need. About the Role: As a Domiciliary Care Worker / Support Worker, you will assist service users with their personal care needs, promote independence, and ensure their dignity and well-being. You will be responsible for: - Supporting individuals with personal care, including washing, dressing, and toileting. - Assisting with mobility and physical disabilities. - Providing emotional support and companionship. - Helping with household tasks, including laundry and meal preparation. - Encouraging mental and physical well-being through social activities. - Complying with care plans and reporting any health changes. - Safeguarding service users and ensuring their rights and choices are respected. - What We’re Looking For: - A compassionate and caring nature. - Excellent communication skills. - Ability to work independently and as part of a team. - Commitment to upholding dignity, respect, and independence for service users. - Willingness to undertake training (including NVQs and mandatory care training). Why Join Us? - Rewarding Work – Make a genuine impact in someone’s life every day. - Training & Development – Ongoing support to help you grow in your career. - Supportive Team – Be part of a friendly and professional environment. - Competitive Pay – Plus benefits such as [insert benefits if applicable]. If you are passionate about caring for others and want to be part of a supportive and dedicated team, we would love to hear from you! Apply Today! Please note we are unable to support with Visa Sponsorship.

Tired of Living Paycheck to Paycheck? Build Your Own Business From Home! 💰 💡 Did you know? The wealthy play by a different set of rules—rules that banks and big corporations don’t teach us. ❌ They want us to focus on earning just enough to survive. ❌ They profit from our lack of financial education. ❌ They use The Rule of 72 to multiply their money—while most people struggle to make ends meet. 🔥 But what if you could learn these wealth-building secrets and turn them into a business? ✅ Work from anywhere with flexible hours ✅ Earn while you learn – no experience needed ✅ Help families take control of their financial future ✅ Be your own boss & build generational wealth 🚀 The opportunity? Selling financial education & insurance—helping others break free from financial struggles while you earn unlimited income! If you’re ready to stop depending on ONE paycheck and start building your OWN, apply today 🔹 Who is Ideal for This Role? ✔ Self-Motivated Individuals – You must be driven to succeed, as this is your own business, not just a job. ✔ People Looking for Financial Freedom – If you want to break free from living paycheck to paycheck, this is for you. ✔ Stay-at-Home Parents & 9-5 Workers Who Want Flexibility – You can work from anywhere, anytime, without sacrificing family or personal time. ✔ Entrepreneurs & Business-Minded People – If you dream big, want to build multiple income streams, and take control of your finances, this is the perfect opportunity. ✔ People Who Love Helping Others – This role is about educating and empowering people financially, so a passion for helping others is key. ✔ Coachable Individuals – You don’t need prior experience, but you must be open to learning and following a proven system for success. 🔹 Key Skills & Traits for Success 🔸 Communication Skills – You should be comfortable talking to people, whether online, on calls, or in person. (We provide training on how to do this effectively!) 🔸 Sales & Persuasion (Without Being Pushy!) – You’ll be educating people on financial solutions, so helping them see the value is key. 🔸 Basic Social Media & Networking – You don’t need to be an expert, but you should be open to sharing and connecting with people online. 🔸 Problem-Solving & Critical Thinking – You’ll be helping people with financial solutions, so thinking strategically is a plus. 🔸 Resilience & Consistency – Success takes effort and persistence. If you stay committed, you can build an amazing income stream. 🚀 No Experience? No Problem! We Provide: ✅ Full Training & Support ✅ Proven Business System ✅ Step-by-Step Coaching to Help You Succeed 💡 Ready to take control of your income and future?

We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable

Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance services within the public sector, predominantly to local authority housing associations. Working as a close-knit team the organisation has successfully proven time and time again its ability to be a serious competitor in the construction industry. Main Purpose of the Role To ensure efficient day-to-day operation of the HR Function, and support the Directors, Management team and other staff members. Main Duties - Responsible for ensuring effective administration throughout all of the main HR disciplines - Maintain accurate records on Breathe HR, as well as hard copies, ensuring information is readily available - Recruitment administration, such as placing adverts, facilitating interviews, attending interviews, and providing feedback after - Responsible for creating offer letters and contracts, and ensuring the effective onboarding of new staff - Assist with any HR needs to the HR manager Essential Skills/Knowledge - Excellent Microsoft Office skills - 5 GCSEs grade C or above (or equivalent) including Maths and English - Excellent communication skills, both written and verbal - Keen desire to progress - Good team player Desirable Skills/Knowledge - Knowledge of the construction industry - Experience of administration/HR Package - Salary – £20,800 - £25,397 - Hours – Monday to Friday, 8am to 5pm (1hr for lunch) - 21 days holiday + bank holidays + nirthday day off Additional Information - At the interview stage you will be required to complete an aptitude test - Eligible to work in the UK - Nine Month Probationary Period All applications are assessed in line with the Equal Opportunities Regulations and Data Protection Regulations.

About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties - Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. - Provide advice, information and support to the residents. - To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc. - Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached. - Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person. - Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. - Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. - Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting. - Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further. - Attend professionals meetings (where appropriate). - Assist in the transfer of individuals between agencies and services. Health and Safety - To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility. - To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity - To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace. - To be tolerant of differences and use respectful language. - Ensure professional standards and boundaries are clear. - To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker - 5 days of work a week - Annual Salary with the option for overtime if you wish - Annual Salary review with the option to be suggested for a one-off bonus - Bank Holiday extra pay - Christmas gift card - Pension scheme - Predictable rota, you are able to know your days off months’ in advance - 28 days of holiday per year - Friendly and collaborative work team - A team that is making a difference with extremely challenging and complex children/ young people - £20 per month towards a car wash if you provide business cover and drive the residents - Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: - Company events - Company pension - On-site parking - Sick pay Physical setting: - Care home - Residential home Shift: - 8 hour shift - Day shift - Night shift Work Location: In person

The Registered Manager is accountable for ensuring that we deliver high quality care to the young people within our Semi – Independent Home. This means that they are responsible for delivery of all care services for 16- and 17-year-olds as well as providing strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the well-established principles and practice standards existing within Hawthorn Support. The aim of the Registered Manager is to ensure that each young person placed within the home is fully prepared for life outside the care system. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible training for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. As this is a vital role in the lives of young people cared for at Hawthorn Support, it requires an active and long-term commitment. The Project Manager and Service Manager work closely with each Registered Manager, assisting them to provide high-quality care. While the Registered Manager is employed for 37.5 hours per week (Monday – Friday) they are expected to arrange their own work rota which may involve evening, weekend and sleeping-in duties, if necessary. The Registered Manager is wholly responsible for ensuring an appropriate staff presence to meet the needs of the young people in the home. Key Responsibilities: • Care for Young People o Enrich the lives of young people in our care, helping them create a positive future. • Measuring and Evaluating Outcomes o Be healthy o Stay Safe o Enjoy and achieve o Make a positive contribution o Achieve economic well-being • Childcare o Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice. o Maintain the highest possible standards of childcare and ensure that each young person’s agreed placement plan is fully implemented. o Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each young person are met. o To carry out and conduct Mentoring Sessions with Young People where necessary. • Leadership o Provide leadership and coaching in childcare practice within the home to ensure best outcomes for young people. o Mentor and support the Mentors in provision of best possible childcare practices. o Mentor and support the staff team in developing the young people’s independent living skills. o Ensure that all of Hawthorn Support company policies and procedures are implementedappropriately. • Home Management o To achieve the best outcomes for all young people, ensure that the home is managed effectively and efficiently. o Ensure the Mentors are focussed on providing the best possible outcomes for th young people. o Make sure that best practice is maintained within the home. o Sustain and develop the administration systems, recording systems, and repair work, so that a warm and caring home environment is maintained. o Manage the home within the agreed budget, taking full responsibility for all incidental costs as well as direct costs such as repairs to the property and appliances, new fridges, staff costs, heating, agency costs etc. o Effectively manage the homes devolved budget and ensure full financial reports are updated. o To attend any conduct weekly residents’ meetings with our young people. • Team Management o Supervise and support the staff group ensuring that the team are developed appropriately to meet the specific needs of the young people in the home. o Develop individual staff training programmes in line with company plans and need andsupervise/provide observations for staff through their NVQ Level 3 Award (Health and Social Care - Children and Young People). o Complete Monthly supervisions with staff team. o To carry out and hold monthly Team Meetings. o Complete probationary and annual performance appraisals for all staff to ensure that they cancontinue to provide appropriate levels of childcare. o Rota Management o Undertake any other duties that may be required. • Health & Safety o To implement the Health & Safety policies and ensure that all staff are aware of all o Health & Safety procedures. o To undertake risk assessments as appropriate. o Managing Risk and Young People with Different Needs. o Ensure that all incidents/accidents are recorded and reported according to procedures. o To ensure that the cleanliness and hygiene of the Home are maintained to an exceptional standard. o To undertake fire drills and tests in accordance with procedure and record the necessary data. Essential Requirements • Work Experience o At least 1 year experience of leadership and management within the childcare sector. o Care management for Children or adolescents: 1 year (required). o Working with Children and adolescents: 1 year (required). o Working in a YP's residential setting: 1 year (preferred). o • Qualifications o To have a NVQ Level 3 award in Health & Social Care (Working with Children and Young people. o Driving Licence (preferred). • Personal attributes and child centred approach o Positive leadership skills o Can work within a team. o Self-motivated and a positive nature. o Coaching skills. o Motivate others. o Ability to engage with young people in a positive and proactive approach. o Sense of humour. o Self-organisation. o Sensitive and reflective. o Honesty and reliability. o Ability to listen and empathise. o Ability to assess risks. • Job related knowledge and skills of o National Minimum Standards o Children and Young Peoples Act 2008. o The Children Act 1989 & 2004. o Children’s Rights Every Child Matters. o Ability to assess risks. o Staff supervisions o Implementing new systems and strategies around the needs of young people o Effective communication skills: recording and report writing and verbal communication. o Awareness of non-verbal communication i.e. eye contact and personal space etc o A professional and caring value base i.e. consistency and empathy • Work Conditions o Ability to Lone Work with individual young people o Commit to shifts if necessary o To join out of hours system and carry out any on call duties o Sleeping in duties if required o Willing to work additional hours to cover sickness and holidays and to work in other homes within your area o Willing to work Bank Holidays & Christmas Holidays· o Have good medical health