5* HOTEL•11-50 employees
Hiring on JOB TODAY since July, 2022
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less o
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Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors
We are looking for a passionate, dedicated, and service-oriented Waiter/Waitress to join the team at the award-winning restaurant Perception Bar in the W London hotel. Would you like a job that gives you… - Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! - £5 breakfast when staying in any of our European hotels - Discounted food & drink in all our restaurants and bars - Discounts for your friends and family - Wellness and mental health programmes - Flexible scheduling - World class training and development, including leadership development and WSET - Unlimited career opportunities (internationally and locally) - Specially curated discounts in thousands of shops …and much more As a Waiter/Waitress you will: - Love an early start to the day - Thrive off a busy service - Take charge of a section in the restaurant: taking orders, making recommendations and processing payments - Have an in-depth knowledge of food, drink and allergens - Communicate clearly with management and the kitchen - Take responsibility for ensuring a seamless guest experience …to name a few!
We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation. To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.
Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned.
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⚡Gloria is looking for a superstar Host / Hostess to join the squadra! Are you ready for the challenge?? 🍕 OUR OFFER: 💰Competitive salary of £14.94 p/hour + hourly tips ❤️🔥 30 hours per week on average, flexible availability is required including evenings and weekends 🍝 Meals on shift 🤑 Employee discount on food and drink at our restaurants 🌸 Free access to Open-Up for mental health and wellbeing support 🧑🤝🧑 Referral scheme - £500 bonus when you refer a friend! 🏆 Employee of the month award 🏋️ Continuous training and career opportunities! 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉 To welcome our many guests to the restaurant with a smile, setting the tone for their perfect dining experience 👉 Monitor the floor by allocating tables, managing the day to day bookings and replying to our guests queries 👉 Communicate effectively with the rest of the team across all departments, coordinating with the floor management team throughout service YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a Host in a busy restaurant is essential! 🍕English advanced, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes over 20 venues between France, UK, Italy, Germany and Spain. Apply today and we will call you!!
As the Nightclub Host/Hostess at Mezcalito Brompton, your main focus will be on driving guests into the venue and selling tables to elevate the club’s atmosphere. You’ll be the face of the club, using your network and charm to attract guests, upsell VIP experiences, and ensure the venue is buzzing with energy. If you’re a social butterfly with a knack for making connections, this role is for you. Responsibilities: Leverage your personal and professional network to bring in high-spending guests and groups Promote and sell VIP tables, bottle service, and premium experiences Build and maintain relationships with regular clients and VIP guests Greet and engage with guests as they arrive, ensuring they feel welcomed and valued Collaborate with the management team to maximize occupancy and revenue Assist with event promotions and marketing efforts to attract new clientele Ensure a smooth guest experience from arrival to departure Requirements: Strong connections within the nightlife, entertainment, or hospitality scene Proven experience in sales, hospitality, or as a nightclub host A confident, outgoing personality with excellent communication and interpersonal skills Ability to attract and retain high-end clients Passion for nightlife and creating unforgettable experiences Availability to work late nights and weekends
"Be BIG" at Big Mamma 🍕 Join our FLOOR TEAM in our charming JACUZZI restaurant as a HOST/HOSTESS! The squadra is growing, and we are looking for very talented Hosting staff ready for a big challenge: The Best Customer Experience Ever! OUR OFFER: 💰Highly competitive salary of £14,94/h plus Hourly Tips ❤️🔥 Full-time role (average of 35h/week) 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift: we serve the staff meal before the lunch and dinner shift 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🌸 Open-Up: free access to Mental health and Wellbeing support 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG floor team!! 👉 You will be part of the Host/Hostess team 👉Welcome our many beautiful clients in Jacuzzi and coordinate the bookings and tables to guarantee a smooth service. 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Experience working with SevenRooms/a similar platform 🍕Previous experience as Host / Receptionist would be a plus 🍕Experience working with SevenRooms would also be beneficial 🍕English advanced 🍕Knowledge of French or Spanish as second language would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes more than 20 restaurants across France, UK, Germany, Spain and Italy. Apply today and we will call you!!
Receptionist/ Host Starting date ASAP Required: - Good knowledge of Open Table and Guest Center - Experience as Receptionist /Host - Team Player - Positive attitude - Good Timekeeper - Long-term **Offered: ** - Full time 5days a week 2days off - Around 30h to 40h - Shifts the earliest 6.45 the longest 23.00 - Service charge included - Pay every 4weeks - Guarantee amazing vibe in the team. If you like family support thats us Part time pepole who is able work flexible 4days a week might be considered . Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Receptionist to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
About Us: We are a vibrant and busy restaurant located in the heart of Soho, known for our lively atmosphere, exceptional cuisine, and top-notch service. We’re looking for an energetic and charismatic individual to join our team as a Host, helping us create memorable experiences for our guests. As our Host, you will be the face of our restaurant, welcoming guests with a warm smile and ensuring their dining experience starts on the right note. Your role will involve engaging with customers as they arrive, managing bookings, and handling guest reviews with professionalism and charm. You’ll play a crucial part in maintaining our restaurant’s reputation and ensuring our guests have an unforgettable experience. Key Responsibilities: • Greet and seat guests promptly with a friendly and welcoming demeanor. • Manage reservations, ensuring efficient use of our seating capacity. • Handle guest inquiries, complaints, and reviews with a positive and solutions-oriented approach. • Work closely with the front-of-house team to ensure smooth service flow. • Attract and engage potential customers, both in-person and through social media, to boost restaurant traffic. • Maintain a clean and organized front-of-house area. • Assist with special events and promotions to enhance guest experience. Requirements: • Previous experience as a Host, Receptionist, or in a customer-facing role, ideally within the hospitality industry. • Strong communication and interpersonal skills. • Energetic, outgoing, and able to handle busy environments with ease. • Ability to manage multiple tasks and stay organized under pressure. • Familiarity with reservation systems and social media is a plus. • A passion for delivering excellent customer service.
Host/Hostess Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Host to join our Nico’s team. The company benefits our Host receives are: 28 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Host are: Welcoming members and providing a professional and genuinely warm welcome. To answer the telephone, take bookings and deal with general enquiries. Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. The Experience & Qualifications required of our Host are: Significant experience in a similar position Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: 45 hours a week Shifts ranging between 10am- 12pm The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Host at Nico’s then apply by forwarding your up to date CV together with a covering letter
"Be BIG" at Big Mamma 🍕 Join our FLOOR TEAM as a HOST/HOSTESS! The squadra is growing, and we are looking for very talented Hosting staff ready for a big challenge: The Best Customer Experience Ever! OUR OFFER: 💰Highly competitive salary ❤️🔥Full time role 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift: we serve the staff meal before the lunch and dinner shift 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG floor team!! 👉 You will be part of the Host/Hostess team 👉Welcome our many beautiful clients in to Circolo Popolare and coordinate the bookings and tables to guarantee a smooth service. 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as Host / Receptionist would be a plus 🍕Experience working with SevenRooms would also be beneficial 🍕English advanced MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes more than 20 restaurants around France, UK, Spain, Germany and Italy.
- Group restaurant discount and reduced room rates at Minor Hotels globally - Reward programmes, long service awards and employee incentives - Access to mental health counselling sessions, plus legal and financial advice - Social events and celebrations - An additional day's holiday for every year for the first five years - The opportunity to progress as we open new restaurants