restaurant•51-250 empleados
Con nosotros desde noviembre, 2021
som saa is a cocktail bar and restaurant serving unique, regional Thai food in a former fabric warehouse in East London. We have received rave reviews and and were voted 4th best restaurant at The National Restaurant Awards. Check us out on
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The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
Azura is an Aegean restaurant, bar and terrace with dishes and cocktails inspired from Greece and Turkey. We have devoted ourselves in creating a unique experience combining dining and entertainment in the heart of London. We are looking for Receptionist for our restaurant bar and terrace. The restaurant boasts 150 covers across 2 floors, a VIP roof terrace and an outdoor alfresco area. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Implementing new reception procedures •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms booking system is a bonus
🌟 Join Our Team as a Host/Hostess at Gilgamesh Covent Garden! 🌟 Are you a people-person with a knack for making guests feel welcome and valued? Are you passionate about providing exceptional hospitality in a stunning setting? Look no further! Gilgamesh Covent Garden is searching for a dynamic and experienced host/hostess to join our team full-time. Nestled in the heart of the enchanting Covent Garden, Gilgamesh offers a culinary journey like no other, blending exquisite Pan-Asian cuisine with unparalleled ambience. As part of our team, you'll have the opportunity to be the face of our establishment, welcoming guests and setting the tone for their unforgettable dining experience. Position: Host/Hostess (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Warmly greet guests upon arrival and escort them to their tables, ensuring a seamless and memorable experience from start to finish. Manage the restaurant's reservation system, including utilizing booking platforms such as SevenRooms and OpenTable to efficiently handle guest reservations, seating arrangements, and special requests. Communicate effectively with the restaurant team to coordinate seating and ensure timely service for all guests. Provide accurate wait times and manage the flow of guests during peak dining hours. Assist with guest inquiries, including menu recommendations, special events, and general information about the restaurant. Uphold high standards of cleanliness and organization at the reception area. Requirements: Previous experience as a host/hostess in a high-end restaurant or hospitality environment. Proficiency in reservation management systems such as SevenRooms and OpenTable. Excellent communication and interpersonal skills, with a friendly and welcoming demeanour. Strong organizational skills and the ability to multitask in a fast-paced environment. A passion for providing exceptional guest service and creating memorable experiences. Impeccable attention to detail and a professional appearance. Benefits: Competitive salary and opportunities for advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. Training and development opportunities to enhance your skills and knowledge in the hospitality industry. If you're ready to be a vital part of the Gilgamesh Covent Garden experience and contribute to our continued success, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're excited about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.
⚡Gloria is looking for a superstar Host / Hostess to join the squadra! Are you ready for the challenge?? 🍕 OUR OFFER: 💰Competitive salary of £14.94 p/hour + hourly tips ❤️🔥 25 - 30 hours per week on average, flexible availability is required including evenings and weekends 🍝 Meals on shift 🤑 Employee discount on food and drink at our restaurants 🌸 Free access to Open-Up for mental health and wellbeing support 🧑🤝🧑 Referral scheme - £500 bonus when you refer a friend! 🏆 Employee of the month award 🏋️ Continuous training and career opportunities! 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉 To welcome our many guests to the restaurant with a smile, setting the tone for their perfect dining experience 👉 Monitor the floor by allocating tables, managing the day to day bookings and replying to our guests queries 👉 Communicate effectively with the rest of the team across all departments, coordinating with the floor management team throughout service YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a Host in a busy restaurant is essential! 🍕English advanced, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes over 20 venues between France, UK, Italy, Germany and Spain. Apply today and we will call you!!
Company: Hafız Mustafa 1864 London Branch ** Location:** 92 Brompton Rd, London SW3 1ER, London, UK ** About Us:** Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. ** Job Description:** We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. ** Responsibilities:** - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas ** Requirements:** - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed ** Benefits:** - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs ** How to Apply:** If you are enthusiastic about providing exceptional service and would like to join our dynamic team, please submit your application. Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London!
If you enjoy working nights, good fun and loud music, our bar/club would be a great job opportunity for you Rumba is a nightclub based in Piccadilly , we are open 7 days a week , we host differs dj every night proving the best night out in town
Upmarket Leisure looking for an experienced Host/Hostess in 5* environment for a Rooftop bar! Salary depending on experience. Starting in first week of June.
Looking for a door host to manage bookings.