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IT Support & Systems Graduate Apprentice - Phoenix Pathway - Hounslow

Tecnología de la información

hace 2 horas6 vistas

Launch your career in technology with an exciting opportunity as an IT Support & Systems Graduate Apprentice based in London. This paid apprenticeship is designed for students who have recently completed their A-Levels and are looking to gain real-world experience while studying towards a university qualification.
Working alongside experienced IT professionals, you'll develop practical skills in technical support, systems administration, cloud technologies and business IT operations. This role offers an excellent opportunity to build a successful career within the technology sector while earning a competitive salary and gaining recognised qualifications.
No previous commercial IT experience is required, just a passion for technology and a willingness to learn and a positive attitude.


Duties

  • Provide first-line IT support to employees across the business.
  • Troubleshoot hardware, software and network-related issues.
  • Assist with setting up laptops, desktops, mobile devices and user accounts.
  • Support Microsoft 365 applications, including Outlook, Teams and SharePoint.
  • Help maintain company IT equipment and software inventory.
  • Assist with user onboarding and offboarding processes.
  • Monitor IT systems and escalate technical issues where required.
  • Support cybersecurity best practices, including password management and device security.
  • Maintain accurate IT documentation and service records.
  • Work alongside senior engineers on infrastructure and cloud-based projects.
  • Complete university coursework and apprenticeship training alongside your role.

Experience

  • Recently completed A-Levels (or equivalent qualifications).
  • Applicants must include their UCAS points on their CV as part of the application process.
  • A genuine interest in IT, technology and problem solving.
  • Basic understanding of computer hardware, software and Microsoft Windows.
  • Good communication and customer service skills.
  • Strong organisational skills and attention to detail.
  • Ability to work both independently and as part of a team.
  • Willingness to learn new technologies and develop professionally.
  • Previous IT experience is beneficial but not essential, as full training will be provided.

This paid apprenticeship offers a starting salary of £24,420 per annum, a fully funded university qualification, structured career development, mentoring from experienced IT professionals and the opportunity to gain valuable hands-on experience within a growing technology organisation. If you're ready to turn your passion for technology into a rewarding career, we'd love to hear from you.

  • Experiencia
    No se requiere
  • Jornada
    Completa
  • Salario
    desde 24.420 £ anual

pin iconTW6 1QG, Hounslow

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Tecnología de la informaciónHounslow

Recruitment Agency • 1-10 empleados

En JOB TODAY desde julio, 2026

Phoenix Pathway is a UK recruitment agency specialising in apprenticeships, graduate roles and training. We connect ambitious candidates with trusted employers, helping people launch successful careers.

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