IT user support technicians
Summary of job description
character IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.provides technical support to IT users advises users on how to resolve hardware and software problems installs and upgrades hardware, cables, operating systems and/or appropriate software facilitates user access to systems refers more complex or intractable problems to appropriate IT professionals researches possible solutions in user guides, technical manuals and other documents maintains a log of work in progress, calls received, actions taken and problems detected; reports on commonly occurring queries to detect underlying problems. help resolve any technical issues and glitches.
Summary of job description
character IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.provides technical support to IT users advises users on how to resolve hardware and software problems installs and upgrades hardware, cables, operating systems and/or appropriate software facilitates user access to systems refers more complex or intractable problems to appropriate IT professionals researches possible solutions in user guides, technical manuals and other documents maintains a log of work in progress, calls received, actions taken and problems detected; reports on commonly occurring queries to detect underlying problems. help resolve any technical issues and glitches.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- up to £38,700 yearly
TechnicianMorden
wholesale of fresh produce • 1-10 Employees
Hiring on JOB TODAY since January, 2024
wholesale , retail of fresh fruits and vegetables
HAROON ABBASActive 7 days ago
