1-3 Avery Row, W1K 4AJ, London
Restaurant • 11-50 Employees
Hiring on JOB TODAY since August, 2024
About Us: Sparrow Italia Mayfair is a renowned italian restaurant known for its exceptional service, gourmet cuisine, and sophisticated ambiance. We take pride in delivering an unforgettable dining experience to our guests.
Job Responsibilities: Coordinate the daily activities of the dining room staff. Address any customer service issues promptly and professionally. General knowledge of the menu. Provide standardised service to guests, anticipating their needs and preferences. Oversee the setup and breakdown of dining areas. Ensure compliance with health and safety regulations. Work closely with kitchen staff to ensure timely and accurate delivery of orders. Foster a positive and cooperative team environment. Qualifications: Proven experience as a Junior Waiter or similar role in a high-end restaurant. Exceptional interpersonal skills. General knowledge of food and if beverage even better, for possible and fast progression for the good candidate. Strong organisational and multitasking abilities. Excellent communication and customer service skills. Ability to work flexible hours, including evenings, weekends, and holidays.
We are seeking a highly organized and detail-oriented Pass Master to join our restaurant team. The Pass Master plays a crucial role in the smooth operation of the kitchen and dining areas by managing the pass. The role requires effective communication, the ability to stay calm under pressure, and a thorough knowledge of the restaurant's menu. Key Responsibilities: - Coordinate Orders:Manage the pass to ensure all orders from the kitchen are correctly communicated and delivered to the appropriate tables. -Maintain Workflow: Organise and prioritize tickets during peak hours to maintain efficient kitchen and dining room operations. -Communication Hub: Act as the key communication link between the kitchen and FOH staff, ensuring timely delivery of food to guests. - Quality Control:Check that each dish leaving the kitchen meets the restaurant's presentation and quality standards. - Menu Knowledge: Possess in-depth knowledge of the menu to accurately answer any questions from front-of-house staff. - Problem-Solving:Quickly resolve any order discrepancies or delays in collaboration with chefs and servers. Requirements: - Experience:Previous experience in a restaurant, particularly in a kitchen, waiter or managerial role, is preferred. - Knowledge of Food and Cuisine: Familiarity with the restaurant’s menu and culinary terms. - Excellent Communication Skills: perfect English. Strong verbal communication skills for coordinating between kitchen and service staff. - Organisational Skills:Ability to handle multiple orders and prioritize tasks in a fast-paced environment. - Team Player: Works well under pressure and can collaborate with all restaurant departments. If you are an organized, calm, and clear communicator with a passion for delivering excellent service, we encourage you to apply.
Host/Hostess Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Host to join our Nico’s team. The company benefits our Host receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Host are: - Welcoming members and providing a professional and genuinely warm welcome. - To answer the telephone, take bookings and deal with general enquiries. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. The Experience & Qualifications required of our Host are: - Significant experience in a similar position - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - 45 hours a week - Shifts ranging between 10am- 12pm The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Host at Nico’s then apply by forwarding your up to date CV together with a covering letter.
Host/Hostess - Sumosan Twiga Who are we? Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and our brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. A Receptionist at Sumosan Twiga: - As a Receptionist at Sumosan Twiga, you will be the welcoming face for all our guests, setting the tone for an incredible dining experience. - Your primary responsibilities will include greeting and seating guests while ensuring they feel comfortable and valued from the moment they arrive. - You will often communicate operational departments to ensure seamless service. - Your role is crucial in setting the mood for a remarkable evening. Your day to day: - Welcome and greet guests as they arrive, guiding them to their designated dining or bar areas. - Present menus to guests and address any initial inquiries. - Engage with guests to ensure a comprehensive and enjoyable customer experience. - Answer phone calls, manage reservations, and respond to inquiries promptly. - Deliver exceptional customer service throughout the guest's visit. - Accurately estimate and communicate wait times, monitor the waiting list, and coordinate with the waitstaff regarding available seating. - Manage guest seating and flow of service to optimize the dining experience. - Collaborate with the management team to ensure seamless operations and address any guest concerns or feedback effectively. Who are you? - Background in Hospitality or similar role will be beneficial. - Experience using reservation software, experience with Seven Rooms highly advantageous. - Excellent Customer service and communication skills. - Ability to handle high-pressure situations with poise and professionalism. - Availability to work evenings and weekends. - Legal Right to work in UK. Sumosan Twiga is committed Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual. Majestas HR Team
We're looking for a Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 6 months+ experience in a similar high-end venue as Host Hostess or floor staff Spotless communication skills and natural guest interaction (Ideally)Knowledge of reservation platform such as Open Table and Collins Ability to manage seating arrangements Immaculate presentation WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us. If you are interested in being our new Host Hostess please click apply! R
"Be BIG" at Big Mamma CARLOTTA is looking for a Host/Hostess for their team! - Are you up for the challenge? Ready to give the best customer experience ever? OUR OFFER: 💰Highly competitive salary of £14,94 p/hour + hourly tips ❤️🔥Full time role 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR SKILLS: 🍕Big big Smile! 🍕Great energy, proactive attitude and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Experience as a host/receptionist is essential, management experience is a plus! 🍕Experience working with SevenRooms or a similar platform 🍕English advance MORE ABOUT US: Big Mamma is an Italian group founded in 2015 by Tigrane Seydoux and Victor Lugger. Our wish is to share the authenticity and warmth of traditional Italian trattorias abroad. All produce is directly sourced from small Italian producers, dishes are 100% homemade, served at affordable prices, in beautifully designed spaces, and with a big smile. Every day, more than 10,000 customers visit Big Mamma restaurants throughout Europe (France, Spain, UK, Germany and Italy) and soon on the Moon! Our strength is in four values: meritocracy, authenticity, excellence and entrepreneurship. They accompany its 1600 employees every day in its ultra-dynamic growth. BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, age, or any other characteristic protected by law.
The Role We are looking for a Restaurant Host to join our team and be the first point of contact for our members and their guests during dinner service. Host responsibilities include greeting diners and escorting them to their tables. For this role, you should have outstanding people skills and be highly organised to ensure that our members and their guests have an excellent experience from the moment they arrive until their departure. Requirements for the role At least 6 months experience working front of house in a fine dining restaurant. Excellent communication skills and a good level of spoken and written English. A positive, friendly and helpful attitude and demeanour The ability and desire to provide exceptionally high levels of customer service to create exceptional experiences. Excellent grooming and presentation standards. Flexibility to respond to a range of different work situations Previous experience in a similar position and organisation. Knowledge of Food Hygiene regulations
Position Overview: As a Senior Restaurant Host, you'll be our guests' first point of contact. Your role is crucial in setting the tone for a fantastic dining experience. We're looking for someone with a warm personality, excellent organizational skills, and the ability to handle high-pressure situations with grace. Responsibilities: - Greet and welcome guests with a friendly and professional demeanour. - Manage reservations, seating arrangements, and table assignments. - Coordinate with the restaurant staff to ensure a seamless flow of guests. - Address guest inquiries, concerns, and special requests with efficiency and kindness. - Maintain an organized reception area and ensure guest information is accurate. - Train and mentor junior hosts to uphold the highest service standards. - Assist with managing guest wait times and communicate delays effectively. - Collaborate with the management team to improve customer satisfaction and operational efficiency. Qualifications: - Proven experience in a restaurant reception or host role, preferably in a busy, high-pressure environment. - Strong interpersonal and communication skills. - Ability to multitask and manage time effectively. - Exceptional organizational skills and attention to detail. - A friendly and outgoing personality. - Ability to remain calm and composed during busy periods. - Experience with reservation systems and other restaurant technology is a plus. - Availability to work evenings, weekends, and holidays as needed. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development. A dynamic and supportive team environment. Employee discounts on meals. Flexible scheduling.
Restaurant Senior receptionist/ host/hostess-Experienced-full time Please note that the position is Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service with high turnover, knowledge of table turning, has high energy, can work independently and in team. The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500-3000 guests weekly. The service style is casual and friendly but professional and efficient. For the role you will need: -Availability to work full time 30-40 hours per week as per weekly rota.Please note we can't offer part time or fixed days off. -Minimum 2 years previous senior or head restaurant receptionist/host experience in a high volume service -Highly organized nature with great attention to details -Knowledge of Opentable booking system -The ability to handle high volume customers flow -Some computer skills,knowledge of excel-word documents. -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours,Hourly earnings £15 / hours including tronc. -Plus tronc bonus on top of hourly wage. -Monthly payment with early access via Wagestream -Various weekly rota of double & single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage