BTB CAFE

Job Ref: COL1258 Branch: The Horniman Café Location: The Horniman Café, London (South East) Salary/Benefits: £14.80 Per Hour Contract type: Permanent Hours: Part Time Posted date: 24/08/2026 Closing date: 24/09/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a motivated and enthusiastic General Assistant to support the day-to-day café operations, deliver outstanding customer service, and be a key part of our friendly team. If you're passionate about hospitality, love working with people, and enjoy a fast-paced environment, we'd love to hear from you! What You'll Be Doing: • Delivering top-tier customer service – making every customer feel welcome and ensuring a friendly, engaging atmosphere., • Assisting with food & drink preparation – supporting baristas and chefs in delivering fresh, high-quality products., • Keeping the café running smoothly – helping with cleaning, stock replenishment, and general upkeep., • Taking orders & serving customers – ensuring fast and efficient service with a smile., • Presenting products beautifully – ensuring displays look abundant, inviting, and visually appealing., • Maintaining health & safety standards – ensuring the café remains clean, safe, and, • Bringing energy & enthusiasm – supporting a positive, team-focused work environment. What We're Looking For: • A friendly, customer-focused team player – who loves working with people and creating a welcoming atmosphere., • An eye for detail & presentation – passionate about making food displays look delicious, uniform and abundant ., • A hardworking & reliable individual – with a positive attitude and willingness to learn., • A fast-paced operator – who thrives in a busy environment and enjoys variety., • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings., • Previous customer service experience – some experience in providing great customer experience is preferred - we'll provide full training! Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a friendly and enthusiastic individual looking for a rewarding role in a welcoming café environment, we'd love to hear from you. Our first cafe in the Colicci collection to be connected to a museum. We are thrilled to have partnered with the Horniman Museum and Gardens to operate their cafe space alongside the Bandstand kiosk situated in the gardens. The Horniman Museum and Gardens opened in 1901 as a gift to the people in perpetuity from tea trader and philanthropist Frederick John Horniman, to 'bring the world to Forest Hill'. Today the Horniman has a collection of 350,000 objects, specimens and artefacts from around the world. The interior scheme references the heritage features of the original architecture by Charles Harrison Townsend with a contemporary, timeless approach synonymous with the established Colicci cafe style. Opened in 1901, the original Horniman Museum building is a unique example of the "Modern Style". The limestone "Tree of Life" motif, as an emblem of nature in design, provided inspiration for The Horniman Cafe's bespoke metalwork screen. This surrounds a set of new island booth seats to the centre of the cafe, upholstered using recycled wool fabric. Foresso Timber features once again for the Colicci cafe table tops. The sustainable timber terrazzo material captures waste timber to create a natural and textured finish. The central floor has received an eco Cork finish which is carbon negative and also has acoustic properties to allay noise levels in the bustling cafe