Leisure Assistant - Parkdean Resorts

About us
Parkdean Resorts is a medium business in Newcastle upon Tyne. We are inclusive and professional.
Our work environment includes:
Company perks
Regular social events

• To greet & communicate with customers in a professional and courteous manner.
  *To promote the company and the Park at all times with a positive approach.
  *Dealing effectively and efficiently with customer comments, whilst following
  company/park guidelines.
• To ensure that you complete the company Health & Safety training programme,
  “Your Safety Matters” and follow guidelines as set.
• To work in a safe manner, with due diligence towards yourself, colleagues,
  customers and general public at all times.
• You must report accidents, incidents and hazards regarding Health & Safety to
  your Manager immediately.
• To ensure that fire regulations are adhered to at all times and assist with
  evacuation procedures, if and when required.
• It is your responsibility that your timesheet is completed, signed and submitted to
  your line manager by Friday, to ensure payment of wages the following week.
• To ensure that Holiday requests are passed to your line manager for approval, at
  least 14 days prior to the required dates.
• You must adhere to the park’s administrative and cash handling procedures, as
  instructed by your line manager or administration manager, if applicable.
• To be aware of and comply with staff roster.
• To comply with the company’s dress and uniform policy.
• To be flexible in hours available to work.
• To ensure the pool and ancillary areas are maintained to a high standard of
  cleanliness.
• To follow the correct opening and closing procedures.
• You have a duty to safeguard your own health and safety and that of your colleagues, customers and visitors. You also have a duty to co-operate with Management to enable it to comply with its health and safety duties.
  *To ensure the safety and enjoyment of guests during the efficient
  running of the swimming pool and ancillary areas.
• To ensure the safety of the public at all times.
• To be responsible for first aid when and wherever required.
• To undertake continuous relevant training in relation to customer care, health &
  safety, pool plant & lifesaving skills.
• To take responsibility for cash and stock as required.
• To assist other departments as required.
  *To assist and supervise guests in the ancillary areas i.e. changing rooms, sauna,
  solarium, gym etc.
  *General cleaning duties.
  *To communicate with other members of your team, both internally and externally
  in a professional and courteous manner.
  *To work together with your fellow team members to produce standards of
  excellence within your department and aiming to exceed customer expectations.
  *You may at times be required to assist with duties not directly linked to your Job
  Description but commensurate with your position from time to time. Your co-
  operation will be appreciated but not abused.
• You have a duty to safeguard your own health and safety and that of your
  colleagues, customers and visitors. You also have a duty to co-operate with
  Management to enable it to comply with its health and safety duties. *Ensuring quality, compliance, Health & Safety and safeguarding standards across Sport and Leisure
  Job Types: Full-time, Part-time

Benefits:
Discounted or free food
Employee discount
Health & wellbeing programme
On-site parking
Licence/Certification:
NPLQ (preferred)
Work Location: In person