Zia Lucia - Genuine Pizza

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

MOI is an inventive fusion of Japanese flavours with a modern, elevated twist coming from the heart of Soho’s iconic Wardour Street. Listed as one of the top 100 restaurants in London. Led by our Head Chef Nick Tannett alongside Executive Chef Andy Cook, the kitchen embraces Japanese cuisine as a canvas, highlighting peak-season ingredients and global influences to create dishes that are both complex and inviting.As a Waiter at MOI, you’llbe responsible for: • Delivering exceptional service and creating memorable dining experiences for our guests Staff Benefits & Rewards: • 50% staff dining discount across MOI & ALTA, • Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!, • Fantastic Supplier trips & training, • Referral Bonus, Hourly staff referral - £250, Salaried staff - £500, • Wellness, mental health, healthcare perks, clothing, food & industry discount App, • Delicious meals provided on shift, • Opportunities for growth and professional development within an expanding restaurant group What we look for: • A passion for hospitality and delivering outstanding guest experiences, • A natural outgoing hospitality professional who loves to interact with people, • Excellent communication and organisational skills, • Ability to multitask and thrive in a high-energy, fast-paced environment, • Prior experience in a busy, high-end restaurant or similar setting, • Ability to represent our restaurant with pride and professionalism., • Flexibility to respond to a variety of different work situations, • Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations, • An appreciation of Japanese, Asian cuisine and culture is a plus, but not essential, • Ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Maintain a deep knowledge of the menu, including ingredients, preparation methods. About MOI:MOI is setting the stage for a new wave of culinary excellence in London’s dynamic food scene.Named with a nod to Soho’s vibrant culture, MOI, literally translated as a ‘bowl’, presents a Neo-Japanese dining experience in a relaxed, stylish space where guests can savour the atmosphere as much as the food for patrons to see and be seen.Be part of something extraordinary, Apply now! MOI is part of MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK's most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest's needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Join our dynamic team and become an integral part of a passionate group dedicated to upholding the highest standards of guest service. In this vibrant environment, you'll not only contribute to creating memorable experiences but also immerse yourself in the rich tapestry of Italian food and culture, truly experiencing a five-star journey. You’ll develop your food and beverage knowledge, respond proactively to guest requests, and work closely with a supportive team through comprehensive training. Responsibilities Maintain excellent service standards. Apply food and beverage knowledge effectively. Collaborate with other departments to support smooth operations. Contribute to strong performance audit results. Follow all health and safety policies. Support and exceed team targets. Benefits Competitive pay and performance bonuses. Stylish uniform or uniform allowance. Clear career progression and development opportunities. Opportunities to travel. Support from a dedicated Restaurant Support Team. Applicants must be eligible to live and work in the UK in accordance with the Asylum and Immigration Act 1996. If you are passionate about excellence in hospitality, please apply with your CV.

We are seeking a professional and experienced Waitress to join our restaurant team. You will be instrumental in providing high-quality, attentive service and ensuring a memorable dining experience for all customers. Responsibilities: • Provide high-quality, attentive service to guests, • Take accurate food and beverage orders, • Serve dishes and drinks following fine dining standards, • Maintain cleanliness and presentation of tables, • Assist guests with menu recommendations, including wine pairing, • Ensure a memorable dining experience for all customers Requirements: • Minimum 2 years of experience in a restaurant, • Excellent knowledge of food, wine, and service standards, • Strong communication and customer service skills, • Well-presented, professional, and attentive to detail, • Ability to work efficiently in a fast-paced, high-standard environment, • Team player with a positive attitude, • Flexibility to work evenings, weekends, and holidays What We Offer: • Competitive salary, • Supportive and professional work environment, • Opportunities for career growth, • Staff meals and service charge If you have a passion for hospitality and fine dining service, we would love to hear from you. Join our team and deliver exceptional dining experiences.

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Waiter/Waitress to join our team! Your Mission As part of the Big Mamma Floor team, your mission will be to: • Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments, • Master our menu, including dishes, wines and cocktails, • Open and close your section of the floor with professionalism, • Maintain cleanliness, organisation and health & safety standards across the floor, • Support your colleagues during service and contribute to a positive, high-energy environment, • Create memorable moments for our guests with a warm, friendly and professional attitude About You The ideal candidate can demonstrate: • Passion for Italian food and excellent customer service, • High energy, proactive attitude and team spirit, • Strong communication skills and previous experience as a waiter/waitress in a busy restaurant, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: basic pay + 15% of the service charge you generate in your section + 1 tronc point per hour, • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki #klaaryouk